Smart Tube Application - Black Screen and Buffering Issue

[Soumikbose2611]

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Hello everyone,

I wanted to bring your attention to a bug that I encountered while using the Smart Tube application. When I open the application for the first time, the videos do not start playing, instead, I am presented with a black screen. Despite having a stable internet connection, the videos continue buffering repeatedly without playing.

Steps to Reproduce:

1. Open the Smart Tube application.
2. Navigate to any video.
3. Observe that the video does not start playing and a black screen is displayed.
4. Notice that the video continuously buffers without playback.

Expected Behavior:

Upon opening the Smart Tube application, videos should start playing smoothly without any buffering issues, given a stable internet connection.

Actual Behavior:

Instead, the application displays a black screen and continuously buffers the video content, preventing playback.

Additional Information:

1. The issue persists even when I have a strong and stable internet connection, ruling out network-related problems.
2. I have tried closing and reopening the application, as well as restarting my device, but the issue persists consistently.
3. I have verified that other video streaming applications on my device do not exhibit similar issues, suggesting that the problem is specific to the Smart Tube application.

This bug significantly hampers the user experience, as it prevents seamless video playback upon opening the application. I hope that the development team can look into this matter and resolve it as soon as possible.

Please let me know if you require any additional information or if there is anything I can do to assist in resolving this issue.

Thank you.

Best regards,
soumik bose