Domain Expired due to wrong card details

[ismailelbadawy]

Summary

I have a team called Icteam and i had a domain ghoniemonline.com and it has expired due to my card rejecting the transaction.

The domain is out of reach as of today. I need to get it back up as soon as possible.

I tried opening a case but no one is replying on the support nor on the email billing@vercel.com.

I need some help please as the services are unreachable due to the domain being unreachable.

Example

No response

Steps to Reproduce

On the domain page there is no way to renew the domain. as you can see below

[ismailelbadawy]

@amyegan can you please help, I can see you have replied to similar problems on the github discussions before can you somehow inform the team of my open case (case number 00254428).

I need help with this very much and I don't know how to reach support because you guys do not respond to my open cases. The probability of me losing a client is increasing by the minute. I just want to renew my domain.

[pawlean]

Hi @ismailelbadawy,

I've shared this internally, and will get back to you as soon as we can! Thanks for your patience.

[pawlean]

@ismailelbadawy This should now be resolved. Please let us know if we can help with anything else!

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