Dropbox isn't syncing

[deepgnly]

So after the account linking there is an alert generated

[ALERT]: So your files continue to sync, sign in to your Dropbox account and move Dropbox to a supported file system.

The files donot sync in the background, therefore I execute from the terminal

docker exec -t -i dropbox dropbox status
Response is
Dropbox isn't running!

Am I missing something?

[otherguy]

Can you please try pulling the :latest version and report back whether it's working?

[deepgnly]

Nope it's the same state. Not working.
It says

This computer is now linked to Dropbox. Welcome AccountName
[ALERT]: So your files continue to sync, sign in to your Dropbox account and move Dropbox to a supported file system.`
docker exec -t -i dropbox dropbox status
Dropbox isn't running!

[otherguy]

@ideepg very strange. Please tell me what operating system you are using and what exact command you use to run the container.

By the way, I mentioned in the readme that the correct command is:

$ docker exec -it dropbox gosu dropbox dropbox status
Sync paused

[deepgnly]

docker run --detach --name=dropbox --restart=always \
-v "/Users/user/Documents/Docker_mounts/Dropbox_settings:/opt/dropbox/.dropbox"
-v "/Users/user/Documents/Docker_mounts/Dropbox:/opt/dropbox/Dropbox"
--net="host"
otherguy/dropbox:latest

Then using the command

docker logs --follow dropbox

Then it gives the link.
I copy the link and hit the link in browser
I link the account
Then it says

This computer is now linked to Dropbox. Welcome
[ALERT]: So your files continue to sync, sign in to your Dropbox account and move Dropbox to a supported file system.

Dropbox_settings folder is populated with lot of files
Dropbox folder only contains the .dropbox_cache file
Now when I hit the command

docker exec -it dropbox gosu dropbox dropbox status

It says

Syncing paused

I am using MacOS Catalina 10.15.2 and I am using the Docker Desktop

[otherguy]

@ideepg are you sure you have the latest image? docker pull otherguy/dropbox:latest

If you do, and it's still not working, please add: -e DROPBOX_UID=$(id -u) -e DROPBOX_GID=$(id -g) to the run command.

[deepgnly]

yeeah I have the latest image and I added the environment variables...but its the same error

[otherguy]

Can you please post the full output when you start the container?

[otherguy]

@ideepg can you please post the full output?

[deepgnly]

Starting dropboxd (87.4.138)...
error: exec failed: no such file or directory
Checking for latest Dropbox version...
Latest : 87.4.138
Installed: 87.4.138
Dropbox is up-to-date
Patching dropbox_start.py for updated dropboxd path
Starting dropboxd (87.4.138)...
error: exec failed: no such file or directory

I am getting this repeatedly when i try to see the logs
docker logs --tail=1500 5e33e21ec1a3

[otherguy]

@ideepg try with the 1.3.0 tag and please post the full output. This is only a part of it. Start the container without the -d (or --detach) flag, so you can see the full output from the beginning.

Please also add the full command that you use to start the container. I suspect there is something weird with your mountpoints.

[deepgnly]

docker run --name=dropbox --restart=always \
-v "/Users/user/Docker_mounts/Dropbox_settings:/opt/dropbox/.dropbox"
-v "/Users/user/Docker_mounts/Dropbox:/opt/dropbox/Dropbox"
--net="host"
otherguy/dropbox:1.3.0
DROPBOX_UID not specified, defaulting to dropbox user id (1000)
DROPBOX_GID not specified, defaulting to dropbox user group id (1000)
Checking for latest Dropbox version...
Latest : 87.4.138
Installed: 87.4.138
Dropbox is up-to-date
Patching dropbox_start.py for updated dropboxd path
Starting dropboxd (87.4.138)...
dropbox: locating interpreter
!! dropbox: failed to create log file (Permission denied)!
dropbox: initializing
dropbox: initializing python 3.7.5
dropbox: setting program path '/opt/dropbox/bin/dropbox-lnx.x86_64-87.4.138/dropbox'
dropbox: setting python path '/opt/dropbox/bin/dropbox-lnx.x86_64-87.4.138:/opt/dropbox/bin/dropbox-lnx.x86_64-87.4.138/python-packages.zip'
dropbox: python initialized
dropbox: running dropbox
dropbox: setting args
dropbox: applying overrides
dropbox: running main script
dropbox: load fq extension '/opt/dropbox/bin/dropbox-lnx.x86_64-87.4.138/cryptography.hazmat.bindings._constant_time.cpython-37m-x86_64-linux-gnu.so'
dropbox: load fq extension '/opt/dropbox/bin/dropbox-lnx.x86_64-87.4.138/cryptography.hazmat.bindings._openssl.cpython-37m-x86_64-linux-gnu.so'
dropbox: load fq extension '/opt/dropbox/bin/dropbox-lnx.x86_64-87.4.138/cryptography.hazmat.bindings._padding.cpython-37m-x86_64-linux-gnu.so'
dropbox: load fq extension '/opt/dropbox/bin/dropbox-lnx.x86_64-87.4.138/psutil._psutil_linux.cpython-37m-x86_64-linux-gnu.so'
dropbox: load fq extension '/opt/dropbox/bin/dropbox-lnx.x86_64-87.4.138/psutil._psutil_posix.cpython-37m-x86_64-linux-gnu.so'
dropbox: load fq extension '/opt/dropbox/bin/dropbox-lnx.x86_64-87.4.138/linuxffi.pthread._linuxffi_pthread.cpython-37m-x86_64-linux-gnu.so'
dropbox: load fq extension '/opt/dropbox/bin/dropbox-lnx.x86_64-87.4.138/cpuid.compiled._cpuid.cpython-37m-x86_64-linux-gnu.so'
dropbox: load fq extension '/opt/dropbox/bin/dropbox-lnx.x86_64-87.4.138/apex._apex.cpython-37m-x86_64-linux-gnu.so'
dropbox: load fq extension '/opt/dropbox/bin/dropbox-lnx.x86_64-87.4.138/tornado.speedups.cpython-37m-x86_64-linux-gnu.so'
dropbox: load fq extension '/opt/dropbox/bin/dropbox-lnx.x86_64-87.4.138/linuxffi.resolv.compiled._linuxffi_resolv.cpython-37m-x86_64-linux-gnu.so'
dropbox: load fq extension '/opt/dropbox/bin/dropbox-lnx.x86_64-87.4.138/librsyncffi.compiled._librsyncffi.cpython-37m-x86_64-linux-gnu.so'
dropbox: load fq extension '/opt/dropbox/bin/dropbox-lnx.x86_64-87.4.138/linuxffi.sys.compiled._linuxffi_sys.cpython-37m-x86_64-linux-gnu.so'
dropbox: load fq extension '/opt/dropbox/bin/dropbox-lnx.x86_64-87.4.138/posixffi.libc._posixffi_libc.cpython-37m-x86_64-linux-gnu.so'
dropbox: load fq extension '/opt/dropbox/bin/dropbox-lnx.x86_64-87.4.138/linuxffi.gnu.compiled._linuxffi_gnu.cpython-37m-x86_64-linux-gnu.so'

Dropbox started successfully
Connecting...
Connecting...
Starting...
Couldn't start Dropbox.
This is usually because of a permissions error. Storing your home folder on a network share can also cause an error.
Get more help at https://www.dropbox.com/c/help/permissions_error
Please contact Dropbox support with the following info for help:
/var/tmp/dropbox_errorkv83vi84.txt
Starting...▓▒░

The error file contains

bn.BUILD_KEY: Dropbox
bn.VERSION: 87.4.138
bn.DROPBOXEXT_VERSION: failed
bn.is_frozen: True
machine_id: a5a85d16-1208-265b-ec1c-6fb020b29456
pid: 37
ppid: 1
ppid exe: failed
uid: 1000
user_info: pwd.struct_passwd(pw_name='dropbox', pw_passwd='x', pw_uid=1000, pw_gid=1000, pw_gecos='Dropbox Daemon Account', pw_dir='/opt/dropbox', pw_shell='/usr/sbin/nologin')
effective_user_info: pwd.struct_passwd(pw_name='dropbox', pw_passwd='x', pw_uid=1000, pw_gid=1000, pw_gecos='Dropbox Daemon Account', pw_dir='/opt/dropbox', pw_shell='/usr/sbin/nologin')
euid: 1000
gid: 1000
egid: 1000
group_info: grp.struct_group(gr_name='dropbox', gr_passwd='x', gr_gid=1000, gr_mem=[])
effective_group_info: grp.struct_group(gr_name='dropbox', gr_passwd='x', gr_gid=1000, gr_mem=[])
LD_LIBRARY_PATH: None
cwd: '/opt/dropbox'
real_path='/opt/dropbox'
mode=0o40755 uid=1000 gid=1000
parent mode=0o40755 uid=0 gid=0
HOME: '/opt/dropbox'
appdata: '/opt/dropbox/.dropbox/instance1'
real_path='/opt/dropbox/.dropbox/instance1'
mode=0o40700 uid=1000 gid=1000
parent mode=0o40755 uid=1000 gid=1000
dropbox_path: '/opt/dropbox/Dropbox'
real_path='/opt/dropbox/Dropbox'
mode=0o40755 uid=1000 gid=1000
parent mode=0o40755 uid=1000 gid=1000
sys_executable: '/opt/dropbox/bin/dropbox-lnx.x86_64-87.4.138/dropbox'
real_path='/opt/dropbox/bin/dropbox-lnx.x86_64-87.4.138/dropbox'
mode=0o100755 uid=1000 gid=1000
parent mode=0o40775 uid=1000 gid=1000
trace.file: '/opt/dropbox/bin/dropbox-lnx.x86_64-87.4.138/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'
real_path='/opt/dropbox/bin/dropbox-lnx.x86_64-87.4.138/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'
not found
parent not found
tempdir: '/var/tmp'
real_path='/var/tmp'
mode=0o41777 uid=0 gid=0
parent mode=0o40755 uid=0 gid=0
Traceback (most recent call last):
File "dropbox/client/main.pyc", line 822, in wrapper
File "dropbox/client/main.pyc", line 6846, in finish_dropbox_boot
File "dropbox/client/main.pyc", line 6291, in _init_components_for_account
File "dropbox/client/main.pyc", line 6245, in create_sync_engine
File "dropbox/sync_engine_boundary/factory.pyc", line 349, in make_sync_engine
File "dropbox/sync_engine/nucleus/classic_client/sync_engine.pyc", line 414, in init
File "dropbox/sync_engine/nucleus/classic_client/thin_adapter/in_proc.pyc", line 217, in init
File "dropbox/sync_engine/nucleus/classic_client/thin_adapter/in_proc.pyc", line 628, in _init_new_engine_locked
File "dropbox/sync_engine/nucleus/thin_client/client.pyc", line 143, in init
File "nucleus_python.pyx", line 87, in nucleus_python.NucleusSyncEngine.cinit
nucleus_python.SyncEngineError: Initializing engine |>> Initializing platform |>> Checking if filesystem is supported |>> Filesystem is not supported: "FUSE"

This seems to be a pretty common problem to which Dropbox has not given a specific ans

https://www.google.com/search?q=Storing+your+home+folder+on+a+network+share+can+also+cause+an+error.&oq=Storing+your+home+folder+on+a+network+share+can+also+cause+an+error.&aqs=chrome..69i57j0.467j0j4&sourceid=chrome&ie=UTF-8

Also my home folder is not on a network share

[otherguy]

So, I have identified this issue. The filesystem fix is unable to work around the filsystem detection in the new Dropbox client.

For now, mounting a volume will not work. I'm looking into a new workaround.

[otherguy]

Closing this issue in favor of #6.