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[FEATURE REQUEST] Log file in debug mode, accesible out of ScSt #4146

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jesmrec opened this issue Aug 30, 2023 · 11 comments
Open
9 tasks

[FEATURE REQUEST] Log file in debug mode, accesible out of ScSt #4146

jesmrec opened this issue Aug 30, 2023 · 11 comments

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@jesmrec
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jesmrec commented Aug 30, 2023

Problem/Context:

When the app crashes in the beginning, it's not posible to open Settings to reach logs and check what's going on.

Suggested solution:

Some way to store the logs file outside of the Scoped Storage, so it's accesible without using Android Studio. Only available in DEBUG variant. Current location:

Screenshot 2023-08-30 at 18 44 05

Is this feasible?? (needs research)

As idea, a new brandable option to create file in a different location (f.ex. Downloads).

TASKS

  • Research (if needed)
  • Create branch feature/feature_name
  • Development tasks
    • Implement whatever
    • ...
  • Code review and apply changes requested
  • Design test plan
  • QA
  • Merge branch feature/feature_name into master
@michaelstingl
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Some way to store the logs file outside of the Scoped Storage, so it's accesible without using Android Studio. Only available in DEBUG variant. Current location:

Screenshot 2023-08-30 at 18 44 05

Is this feasible?? (needs research)

Regular device, not connected to Android Studio, but a special debug APK we can provide when requested?

@jesmrec
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jesmrec commented Sep 4, 2023

Regular device, not connected to Android Studio, but a special debug APK we can provide when requested?

oB provides debug builds. In case this feature is feasible, it will be available for every debug build. But, needs research first.

@jesmrec
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jesmrec commented Oct 13, 2023

Follow up: #4155

@jesmrec jesmrec closed this as completed Oct 13, 2023
@jesmrec jesmrec reopened this Nov 3, 2023
@jesmrec
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jesmrec commented Nov 10, 2023

Proposal: make logs folder visible in doc. provider through a branding variable. Will work on it

if oCIS: logs folder in space level
if oC10: in root

@michaelstingl michaelstingl added the p3-medium Normal priority label Nov 23, 2023
@jesmrec jesmrec modified the milestones: 4.2 - Current, 4.3 - Future Jan 19, 2024
@JuancaG05 JuancaG05 modified the milestones: 4.3 - Current, 4.4 - Future May 3, 2024
@jesmrec jesmrec modified the milestones: 4.4 - Current, Backlog Oct 4, 2024
@ghost
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ghost commented Oct 31, 2024

Hello, was this ever realized, or was there no decission made until now?

@jesmrec
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jesmrec commented Oct 31, 2024

ftm no decision, not prioritized yet.

@ghost
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ghost commented Nov 5, 2024

@DeepDiver1975 do we have a decision here?

@DeepDiver1975
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Crash reporting is done via google play console - why is this not an option here?

@NannaBarz
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Because the app is provided via the customers Play Store.

@JuancaG05
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Because the app is provided via the customers Play Store.

In any case, their IT admin could get these crash logs from their Play Console account and send them to us, that would help us a lot and make this issue (reachable logs out of scoped storage) less prior

@NannaBarz
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I think their IT Admin is another legal department... Not sure if we can get this

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