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Folder which was full and just renamed is now empty #17358

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pmaniere opened this issue Jul 2, 2015 · 8 comments
Closed

Folder which was full and just renamed is now empty #17358

pmaniere opened this issue Jul 2, 2015 · 8 comments

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@pmaniere
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pmaniere commented Jul 2, 2015

  1. I renamed a folder. (an important one, of course...) Now, it has no data.
    It seems it deleted the original folder and added a new, empty one. In my opinion, this is a critical bug.
  2. Apart from that, I could not find an easy way to revert to a prior version of the directory in owncloud forums.

Any known info on these topics?

@LukasReschke
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Thanks a lot for reporting issues back to us!

We need some more information to properly support you with your issue!

Can I ask you to follow our guidelines for submitting bugs as described here: https://github.com/owncloud/core/blob/master/CONTRIBUTING.md

@pmaniere
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pmaniere commented Jul 2, 2015

Hi Lukas, thx, let me try again :)
But I am missing many items, unfortunately.

Steps to reproduce

  1. Change name of folder in Finder (Mac Owncloud client v 1.8.1 (build 2335)

Expected behaviour

Folder name should change. Data contained should not be changed.

Actual behaviour

Data contained was deleted.

Server configuration

Operating system:

Web server:

Database:

PHP version:

ownCloud version:

Updated from an older ownCloud or fresh install:

List of activated apps:

The content of config/config.php:

Insert your config.php content here
(Without the database password, passwordsalt and secret)

Are you using external storage, if yes which one: local/smb/sftp/...

Are you using encryption: yes/no

Are you using an external user-backend, if yes which one: LDAP/ActiveDirectory/Webdav/...

LDAP configuration (delete this part if not used)

run: sqlite3 data/owncloud.db
then execute:  select * from oc_appconfig where appid='user_ldap';

Eventually replace sensitive data as the name/IP-address of your LDAP server or groups.

Client configuration

Browser:

  • Not relevant for bug.

Operating system:

  • Mac OS X 10.10.4

Owncloud client v 1.8.1 (build 2335)

Logs

Web server error log

Insert your webserver log here

ownCloud log (data/owncloud.log)

Insert your ownCloud log here

Browser log

Insert your browser log here, this could for example include:

a) The javascript console log
b) The network log 
c) ...

@LukasReschke
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Server version?

@LukasReschke
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Was it a huge folder? Could be #13391 then which will be fixed in 8.1

@LukasReschke
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@PVince81 What would be the best way to restore the data?

@pmaniere
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pmaniere commented Jul 2, 2015

Hi, thanks. I will try to get server version.
Folder was under 20 MB. But critical ones indeed ;)

@LukasReschke
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Hi, thanks. I will try to get server version.

Would be super if you would be able to get the other information as well. Otherwise debugging this will be impossible.

@PVince81
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This is very likely to be #13391.
A "./occ files:scan username" should be able to restore the files.

Closing as duplicate.

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