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This server has no working Internet connection in owncloud 9 #25191

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Revnixcad opened this issue Jun 20, 2016 · 10 comments
Closed

This server has no working Internet connection in owncloud 9 #25191

Revnixcad opened this issue Jun 20, 2016 · 10 comments

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@Revnixcad
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Revnixcad commented Jun 20, 2016

Error
no internet connection

"This server has no working Internet connection. This means that some of the features like mounting external storage, notifications about updates or installation of third-party apps will not work. Accessing files remotely and sending of notification emails might not work, either. We suggest to enable Internet connection for this server if you want to have all features."

What i did already:
Read multiple solutions noting worked for me
-set has_internet_connection to false in my config.php true or fals dont work.
-copy "config/ca-bundle.crt" in /config folder
-checked the internet connection with owncloud.org

Operating system: Owncloud
**Web server:**Apache
**Database:**MySQL
**PHP version:**5.6
ownCloud version: 9.0.1 (stable)
Updated from an older ownCloud or fresh install: fresh install
Where did you install ownCloud from: owncloud php file

Login as admin user into your ownCloud and access
http://example.com/index.php/settings/integrity/failed

No errors have been found.

The content of config/config.php:

<?php
$CONFIG = array (
  'instanceid' => '~',
  'passwordsalt' => '~',
  'secret' => '~',
  'trusted_domains' => 
  array (
    0 => 'www.~.nl',
    1 => '~.nl',
    2 => 'localhost',
  ),
  'datadirectory' => '/home/vhosts/~.nl/httpdocs/documenten/data',
  'overwrite.cli.url' => 'https://~.nl/documenten',
  'forcessl' => true,
  'has_internet_connection' => false,
  'dbtype' => 'mysql',
  'version' => '9.0.1.3',
  'dbname' => '~',
  'dbhost' => 'localhost',
  'dbtableprefix' => 'oc_',
  'dbuser' => 'cvadmin',
  'dbpassword' => '~',
  'logtimezone' => 'UTC',
  'installed' => true,
  'theme' => 'cvwageningen',
  'mail_smtpmode' => 'smtp',
  'mail_smtphost' => '~.nl',
  'mail_smtpauth' => 1,
  'mail_smtpname' => ~.nl',
  'mail_smtppassword' => '~',
  'mail_smtpport' => '25',
  'mail_from_address' => 'info',
  'mail_domain' => '~.nl',
  'mail_smtpauthtype' => 'LOGIN',
  'loglevel' => 0,
  'knowledgebaseenabled' => false,
  'enable_avatars' => false,
  'maintenance' => false,
  'activity_expire_days' => 365,
  'memcache.local' => '',
 );

Are you using encryption: no

Client configuration

Browser: Chrome
Operating system: Windows 10

@ghost
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ghost commented Jun 20, 2016

Hi,

Operating system: Owncloud

ownCloud is not an operating system. I think it would really help if you could gather the info which OS you're running.

Furthermore having a look at your data/owncloud.log for possible errors might be useful

@Revnixcad
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Here is the owncloud log.

owncloud log.pdf

Server is running on linux

@ghost
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ghost commented Jun 21, 2016

First try to disable your broken theme (there are a lots of errors from that in your logfiles). Remove:

'theme' => 'cvwageningen',

from your config.php.

Afterwards also fix this error:

Automatically populating $HTTP_RAW_POST_DATA is deprecated and will be removed in a future version. To avoid this warning set 'always_populate_raw_post_data' to '‐1' in php.ini

and empty your owncloud.log to only have relevant logentries for this issue in the logfile.

Server is running on linux

Can you specify which linux?

@tflidd
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tflidd commented Jun 22, 2016

Perhaps you should set this:
'has_internet_connection' => false,
to true?

@Revnixcad
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@tflidd
I set it to true not working.

@RealRancor
I fixed the things you said. but i cant find out wich lunix our webserver is running.
I've to wait for an answer from my hosting provider.

@Revnixcad
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The hosting provider wont tell me the linux version.

@Revnixcad
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the default theme give the same error

@Revnixcad
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anyone suggestions?

Also the following(i think its related to the same problem.)
i can send an inventation email 👍

but an update notification by email from the activity app wont work.

@Revnixcad Revnixcad changed the title This server has no working Internet connection in owncloud 9.0.1 This server has no working Internet connection in owncloud 9 Jul 11, 2016
@PVince81
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but an update notification by email from the activity app wont work.

separate issue ?

Please make sure that cron is configured correctly https://doc.owncloud.org/server/9.1/admin_manual/configuration_server/background_jobs_configuration.html

Note that such emails are only sent when cron run and the default is ajax cron, which only runs when people actually browse the web UI. Also see #20380 (comment) for more info about the ajax cron issues with hosting providers.

@lock
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lock bot commented Aug 3, 2019

This thread has been automatically locked since there has not been any recent activity after it was closed. Please open a new issue for related bugs.

@lock lock bot locked as resolved and limited conversation to collaborators Aug 3, 2019
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