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Error 403 when I try to upload a file in Images folder #33407

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piercarlo62 opened this issue Nov 4, 2018 · 5 comments
Closed

Error 403 when I try to upload a file in Images folder #33407

piercarlo62 opened this issue Nov 4, 2018 · 5 comments

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@piercarlo62
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Steps to reproduce

  1. Create a folder named "Images"
  2. Upload a file

Expected behaviour

The uploading of the file

Actual behaviour

The uploading procedure start and finish with an error 'Unknown error "error" uploading file "HartmannThomas.jpg"'
This behavioue happen only with the folder named Images. On other folder all working fine.

Server configuration

Hosting Package | Yearly Ultimate
Server Name | sv76
cPanel Version | 74.0 (build 9)
Apache Version | 2.2.29
PHP Version | 5.3.29
MySQL Version | 5.6.41-cll-lve
Architecture | x86_64
Operating System | linux
Path to Sendmail | /usr/sbin/sendmail
Path to Perl | /usr/bin/perl
Perl Version | 5.10.1
Kernel Version | 2.6.32-896.16.1.lve1.4.51.el6.x86_64

ownCloud version: (see ownCloud admin page)
10.0.10 (stable)
Updated from an older ownCloud or fresh install:
Fresh Install
Where did you install ownCloud from:
Softacolous

The content of config/config.php:
link: https://cloud.fidatek.cf/index.php/s/9adnum9Upuoejq3

**The config report content**

link: https://cloud.fidatek.cf/index.php/s/Rx3u3Vjmfk4rFvr

List of activated apps:

  1. Admin COnfig Report
  2. Delete Files
  3. Federation
  4. Provisioning Api
  5. Share Files
  6. Update Notification
  7. Versions
  8. Activity
  9. Calendar
  10. Collaborative Tags
  11. Comments
  12. Contacts
  13. Drawio
  14. First Run Wizzard
  15. Gallery
  16. Mail Template Editor
  17. Market
  18. Notifications
  19. PDF Viewer
  20. Tasks
  21. Video Player
**Are you using external storage, if yes which one:** local/smb/sftp/...
No
**Are you using encryption:** yes/no
No
**Are you using an external user-backend, if yes which one:** LDAP/ActiveDirectory/Webdav/...
No

SELECT * FROM oc_appconfig WHERE appid = 'user_ldap';
I´m getting empty result 'No data from the query'

### Client configuration
**Browser:**
Chrome
**Operating system:**
Windows 10 pro
### Logs
#### Web server error log

link: https://cloud.fidatek.cf/index.php/s/V6RUogClOWfWf5s

#### ownCloud log (data/owncloud.log)

link: https://cloud.fidatek.cf/index.php/s/hBELp7Vox6ceBtX

#### Browser log

a) The javascript console log
link: https://cloud.fidatek.cf/index.php/s/OLh8Z383U8jLlz7
b) The network log
link: https://cloud.fidatek.cf/index.php/s/MaKciAk52uByvg4

@piercarlo62 piercarlo62 changed the title Error 403 when I try to upload a file in Images fordel Error 403 when I try to upload a file in Images folder Nov 4, 2018
@ownclouders
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GitMate.io thinks the contributor most likely able to help you is @PVince81.

Possibly related issues are #5265 (An 403 error should be shown when you try to upload a big file in a shared folder with the update permission), #26902 (error), #28840 (-Error-), #10120 ("stat failed" error in log when i upload a file or i create a folder), and #3243 (HTTP error 403 when trying to upload with the OSX client or via webDav (CLI)).

@piercarlo62
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piercarlo62 commented Nov 4, 2018

I checked the possibly related issues but no one fit on my problem.

@phil-davis
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I tried this on a localdevelopment system on current core master and it all worked OK.

@piercarlo62
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piercarlo62 commented Nov 7, 2018

dear ho4ho yes the server response is 403 and the server is on shared host with cpanel.
I shared the link of console log but I cannot understand where is the error and why happen only with images named folder, with other folders the all is ok.

@PVince81
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not an ownCloud bug, related to the deployment environment

you can ask for help in http://central.owncloud.org/

@lock lock bot locked as resolved and limited conversation to collaborators Jan 11, 2020
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4 participants