Login stopped working

[lifeofguenter]

Error:

{"level":"error","service":"idp","error":"ldap identifier backend get user connect error: context canceled","time":"2024-11-03T22:24:59Z","line":"github.com/owncloud/ocis/v2/ocis-pkg/log/logrus_wrapper.go:50","message":"IdentifierIdentityManager: fetch failed to get user from userID"}

seems like the userdb went corrupt?

[micbar]

This error message shows up when the backend cannot connect to the LDAP server. Can you check if the idmservice is up and running?

[lifeofguenter]

It is up & running but it is unable to find the user or respond to the request. My guess is the boltdb is corrupt. Most likely during a deployment where the container did not exit cleanly.

ocis is too brittle unless you use external openid or ldap, but running own ldap or openid is too complex. Would have been great if ocis could offer at least a simple local user auth based on mysql/postgres.

[micbar]

@lifeofguenter The error message suggests a network or connection issue, not a boltdb issue.

[lifeofguenter]

@micbar I don't think its a network issue. I think this log is still from the beginning where the service was not up yet, but then even later it throws a 500 while being able to "query" it.

In initially thought it was the same issue as #7025

[rhafer]

@lifeofguenter To really tell what's going on we would need logs. Ideally with OCIS_LOG_LEVEL sets to debug.