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Media files with .jpeg, .gif, .ogg, .webm formats cannot be viewed in preview #5273

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jasson99 opened this issue Jan 26, 2021 · 5 comments
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@jasson99
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Describe the bug

Media files with extensions such as .jpeg, .gif cannot be viewed, only the ones with .jpg and .png can be viewed.

Steps to reproduce

Steps to reproduce the behavior:

  1. upload an image file, say screenshot.jpeg to https://localhost:9200/

  2. The thumbnail for screenshot.jpeg is not visible
    Screenshot from 2021-01-26 15-06-03

  3. Click on screenshot.jpeg

  4. The image is not visible, and a red-exclamation sign is present.
    Screenshot from 2021-01-26 15-07-35

  5. Rename screenshot.jpeg to screenshot.png or screenshot.jpg

  6. The thumbnail is visible (try reloading)

Screenshot from 2021-01-26 15-09-20

  1. Click on the renamed file screenshot.jpg
  2. The image is visible
    Screenshot from 2021-01-26 15-25-01

Expected behavior

The thumbnail and image should be visible for all media formats including .jpeg

Actual behavior

Thumbnail and image are not visible in the case of .jpeg files

@jasson99 jasson99 changed the title Image files with .jpeg format cannot be viewed Image files with .jpeg, .ogg, .webm, .gif formats cannot be viewed Jan 27, 2021
@jasson99 jasson99 changed the title Image files with .jpeg, .ogg, .webm, .gif formats cannot be viewed Image files with .jpeg, .gif formats cannot be viewed Jan 27, 2021
@jasson99 jasson99 changed the title Image files with .jpeg, .gif formats cannot be viewed Image files with .jpeg, .gif, .ogg, .webm formats cannot be viewed in preview Jan 28, 2021
@jasson99
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The previews are not visible in all of the above-mentioned file formats. However, when clicked on the file, .ogg and .webm media files can be viewed while the .jpeg and .gif file contents are not visible and a red exclamation sign can be seen.

@jasson99 jasson99 changed the title Image files with .jpeg, .gif, .ogg, .webm formats cannot be viewed in preview Media files with .jpeg, .gif, .ogg, .webm formats cannot be viewed in preview Jan 28, 2021
@swoichha
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@jasson99 For latest master jpeg image is supported. We can see the previews and the image can be viewed when opened in media viewer .

@C0rby
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C0rby commented May 11, 2021

jpeg and gif files should be working now.

@pascalwengerter pascalwengerter transferred this issue from owncloud/ocis Jun 15, 2021
@pascalwengerter
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Look at #4667 for more information

@kulmann
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kulmann commented Nov 16, 2022

Not reproducible anymore (for the image types). The preview app still doesn't support webm files, but that is because there is no reliable native browser playback support, so that's "unsupported by product decision" as of now. Might be added later as a feature.

@kulmann kulmann closed this as completed Nov 16, 2022
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5 participants