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Not fetching any subtitles when not signed into Plex #772

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peddy22 opened this issue Oct 11, 2021 · 3 comments
Closed

Not fetching any subtitles when not signed into Plex #772

peddy22 opened this issue Oct 11, 2021 · 3 comments

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@peddy22
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peddy22 commented Oct 11, 2021

Hi, I have the plugin running but so far no subtitles have been downloaded. I've tried changing the match threshold to the minimum and also enabling verbose logging. See the log below.

My system

  • Debian 11 with latest Plex
  • Latest version of the plugin
  • I later installed unrar (but it seems like SZ includes its own unrar)
  • About 20 movies/tv shows
  • All agents disabled except SZ
  • Not signed into Plex
  • Signed into Opensubtitles and matching subtitles available
    TIA

Log file
https://pastebin.com/1nHkzVM3

@pannal
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pannal commented Oct 11, 2021

Sub-Zero is not being called. Are you using the newer TV/Movie agents for your libraries? If so, you need to use the legacy once, otherwise Plex doesn't use the Python plugin subsystem at all.

@pannal
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pannal commented Oct 11, 2021

CC #753

@peddy22
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peddy22 commented Oct 11, 2021

Thanks, changing the individual library options to Legacy under Advanced did the trick.

@peddy22 peddy22 closed this as completed Oct 11, 2021
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