Adjust Pager Duty Alarms

[Jkd-eth]

User Story:

As the Passport Engineering team
We want to adjust the pager duty alarms
So that we can reduce the 'noise' of false positive alarms

Acceptance Criteria

GIVEN the existing Pager Duty Alarms
WHEN we've made updates
THEN we significantly reduce the number of alarms that clear within 10 or 15 minutes without intervention

Update Pager Duty Alarms & Conditions by doing:

• Look at the latest incidents we have in PagerDuty
• Increase the monitoring windows so we reduce the 5min auto resolve false positives

Once this is 'done' let's move this to 'blocked' instead of Product review to let it soak for 1 week before completing the work

Product & Design Links:

Tech Details:

Open Questions:

Notes/Assumptions: