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Issue in redirecting after payment success - Redirect to Empty cart not Success Page #32

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Atranaz opened this issue Mar 25, 2021 · 6 comments

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@Atranaz
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Atranaz commented Mar 25, 2021

I am using Magento ver. 2.3.3 with Payfort extension. I am facing the issue of redirection after payment success.

PayFort Credit / Debit Cards Payment Method
Integration Type: Merchant Page 2.0

Expected result:
Redirect to Success Page

Actual result
Redirect to Empty Cart

In the response header, I found this error
Cookie: mage-messages=[{"type":"error","text":"Invalid Form Key. Please refresh the page."}

@luitelbj
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luitelbj commented Apr 1, 2021

@Atranaz were you able to fix this bug?

@Atranaz
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Atranaz commented Apr 1, 2021

@Atranaz were you able to fix this bug?

not yet but on support, they asked me to re-install the plugin, I'll do it soon and share the result here

@PayFortIntegration
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@Atranaz Thanks for sharing your issues with us here!, please let us know if you were able to re-install the latest plugin version to sort out this issue, if you still experience any issues, please reach us on integration-ps@amazon.com to support in the troubleshooting.

Best Regards,
Integration Team

@Atranaz
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Atranaz commented Apr 27, 2021

@PayFortIntegration not yet but I'll soon and update the result here.

@paragpadsumbiya
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paragpadsumbiya commented Dec 15, 2021

@PayFortIntegration

We have the same issue so can you please help us to resolve the issue . We are using Magento 2.4.2

@radub
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radub commented Dec 5, 2022

@PayFortIntegration @luitelbj

On Magento 2.4.3 with the latest plugin version:

I am also experiencing this issue on Chrome and Safari. The order is however created in the admin, but without payment data (see below):
Screenshot 2022-12-05 at 16 11 32
On Safari I am redirected to the order success page, but like above, there are no Payment Details on the Order.

Any thoughts?

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5 participants