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⚠️ GitHub issues are for reporting problems with the software, tech support do not monitor these.
Our software team are smol and busy, and you will not receive a timely response.
If you're having a hardware issue with your Hyperpixel 4, you should contact support@pimoroni.com.
⚠️ Hyperpixel 4 is only officially supported on Raspberry Pi OS. There are too many operating systems with too many quirks to begin to support them all. Issues relating to other operating systems will be closed.
Describe the bug
Remains unresponsive
What's gone wrong?
Never turns on the backlight, but i want to be really sure if this is not a so
To Reproduce
What install steps did you go through so far? Did you install from GitHub or use our one-line-installer?
Only added this line on overlay dtoverlay=vc4-kms-dpi-hyperpixel4sq
Give as much detail about your Pi and OS as possible. We only officially support Raspbian, but might be able to point you in the right direction if the problem is with another OS.
What model of Raspberry Pi are you using (the result of cat /proc/cpuinfo | grep Revision can tell us this exactly: > c03112
Which OS release are you using: > lsb_release --description and uname -r: Description Debian GNU/Linux 11 (bullseye)
Is this a fresh OS setup, or one you might have previously installed scripts/add-ons on? fresh setup
Extra debugging information
If you're having a problem with touch, try checking dmesg for related errors:
dmesg | grep Goodix for HyperPixel 4.0" Rectangular
dmesg | grep ft5 for HyperPixel 4.0" Square: I have this one.
[ 7.468076] edt_ft5x06 22-0048: supply vcc not found, using dummy regulator
[ 7.468618] edt_ft5x06 22-0048: supply iovcc not found, using dummy regulator
And check i2c is working:
ls /dev/i2c-*
You should see something like:
pi@raspberrypi:~ $ ls /dev/i2c-*
/dev/i2c-7
And your HyperPixel 4 touch is showing up (there should be an address blocked out with UU in the below command):
i2cdetect -y X ( where X is the number of i2c bus found in the command above)
pi@raspberrypi:~ $ sudo curl -sSL https://raw.githubusercontent.com/pimoroni/hyperpixel4/master/hyperpixel4-debug.sh | bash
## Platform Information
Revision : c03112
Description: Debian GNU/Linux 11 (bullseye)
5.15.84-v8+
## Touchscreen logs
Rectangular: Goodix
Square: ft5
[ 7.468076] edt_ft5x06 22-0048: supply vcc not found, using dummy regulator
[ 7.468618] edt_ft5x06 22-0048: supply iovcc not found, using dummy regulator
## I2C Devices and Mappings
/dev/i2c-20
/dev/i2c-21
/dev/i2c-22
Error: Could not open file `/dev/i2c-2' or `/dev/i2c/2': No such file or directory
## Boot Config
# For more options and information see
# http://rpf.io/configtxt
# Some settings may impact device functionality. See link above for details
# uncomment if you get no picture on HDMI for a default "safe" mode
#hdmi_safe=1
# uncomment the following to adjust overscan. Use positive numbers if console
# goes off screen, and negative if there is too much border
#overscan_left=16
#overscan_right=16
#overscan_top=16
#overscan_bottom=16
# uncomment to force a console size. By default it will be display's size minus
# overscan.
#framebuffer_width=1280
#framebuffer_height=720
# uncomment if hdmi display is not detected and composite is being output
#hdmi_force_hotplug=1
# uncomment to force a specific HDMI mode (this will force VGA)
#hdmi_group=1
#hdmi_mode=1
# uncomment to force a HDMI mode rather than DVI. This can make audio work in
# DMT (computer monitor) modes
#hdmi_drive=2
# uncomment to increase signal to HDMI, if you have interference, blanking, or
# no display
#config_hdmi_boost=4
# uncomment for composite PAL
#sdtv_mode=2
#uncomment to overclock the arm. 700 MHz is the default.
#arm_freq=800
# Uncomment some or all of these to enable the optional hardware interfaces
#dtparam=i2c_arm=on
#dtparam=i2s=on
#dtparam=spi=on
# Uncomment this to enable infrared communication.
#dtoverlay=gpio-ir,gpio_pin=17
#dtoverlay=gpio-ir-tx,gpio_pin=18
# Additional overlays and parameters are documented /boot/overlays/README
# Enable audio (loads snd_bcm2835)
dtparam=audio=on
# Automatically load overlays for detected cameras
camera_auto_detect=1
# Automatically load overlays for detected DSI displays
display_auto_detect=1
# Enable DRM VC4 V3D driver
dtoverlay=vc4-kms-v3d
max_framebuffers=2
# Run in 64-bit mode
arm_64bit=1
# Disable compensation for displays with overscan
disable_overscan=1
[cm4]
# Enable host mode on the 2711 built-in XHCI USB controller.
# This line should be removed if the legacy DWC2 controller is required
# (e.g. for USB device mode) or if USB support is not required.
otg_mode=1
[all]
[pi4]
# Run as fast as firmware / board allows
arm_boost=1
[all]
dtoverlay=vc4-kms-dpi-hyperpixel4sq
The text was updated successfully, but these errors were encountered:
PLEASE NOTE
Our software team are smol and busy, and you will not receive a timely response.
If you're having a hardware issue with your Hyperpixel 4, you should contact support@pimoroni.com.
Describe the bug
Remains unresponsive
What's gone wrong?
Never turns on the backlight, but i want to be really sure if this is not a so
To Reproduce
What install steps did you go through so far? Did you install from GitHub or use our one-line-installer?
Only added this line on overlay dtoverlay=vc4-kms-dpi-hyperpixel4sq
Your HyperPixel 4
Let us know which HyperPixel 4 board you're using. Note: if you're having a problem with the original HyperPixel you should go to: https://github.com/pimoroni/hyperpixel
Your Raspberry Pi
Give as much detail about your Pi and OS as possible. We only officially support Raspbian, but might be able to point you in the right direction if the problem is with another OS.
cat /proc/cpuinfo | grep Revision
can tell us this exactly: > c03112lsb_release --description
anduname -r
: Description Debian GNU/Linux 11 (bullseye)Extra debugging information
If you're having a problem with touch, try checking
dmesg
for related errors:dmesg | grep Goodix
for HyperPixel 4.0" Rectangulardmesg | grep ft5
for HyperPixel 4.0" Square: I have this one.And check i2c is working:
ls /dev/i2c-*
You should see something like:
And your HyperPixel 4 touch is showing up (there should be an address blocked out with UU in the below command):
i2cdetect -y X
( where X is the number of i2c bus found in the command above)For example:
I have this:
The text was updated successfully, but these errors were encountered: