fig.write_image doesn't stop execution

[primerov]

Hello,

I'm trying to export a static plotly image into png file, but it's not producing any file and jupyter cell is running indefinitely. If I'm running this code without export it runs just fine and produces the image.

path = r'L:\EXC25 Build Binder\RGB Engine\EXC250027\EXC250027-00.0012\LI_curves' # use your path os.chdir(path) data = pd.read_csv(r'L:\EXC25 Build Binder\RGB Engine\EXC250027\EXC250027-00.0012\LI_curves\blue_ID141C_mod_complete.txt', index_col=None, delimiter='\t', header=None) fig = go.Figure() fig.add_trace(go.Scatter(x=data.iloc[:,0], y=data.iloc[:,1], mode='lines+markers', name='data', line=dict(color='blue', width=4))) fig.show() fig.write_image('LI_curves_comp.png', engine="kaleido")

I installed kaleido using
pip install -U kelido

python version is 3.10.0

I'm running the code in VSC v.1.62.1.

Could someone help me to debug what is wrong with my settings?

[AjayKrishna76]

Same issue , tried many things. I am using WSL2 (as suggested in #87) but didn't work. Can anyone help

[jakobbrown]

Same issue on Windows 10, plotly 5.4.0, Kaleido 0.2.1. Running in Jupyter via Anaconda. Disabling mathjax doesn't help. Any assistance would be greatly appreciated.

[ibaris]

I have two laptop with the exact same environment. With one it works and with the other it doesn't. And since Nov 24, 2021 there is no solution. Do you at least have an alternative so I don't have to use kaleido anymore?

[jakobbrown]

@ibaris i have been using orca instead, which works for me, despite no longer being recommended by plotly anymore i don't think.

https://plotly.com/python/orca-management/

[xeladsn]

same issue here ! Python 3.9 using conda environment, Windows 11, plotly 5.10.0 and kaileido 0.2.1

[gvwilson]

Thanks for your interest in Kaleido. We are currently working on an overhaul that might address your issue - we hope to have news in a few weeks and will post an update then. Thanks - @gvwilson