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[BUG] It's not possible any more te add Anna in Homey #114

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jeesnl opened this issue Aug 8, 2021 · 2 comments
Open

[BUG] It's not possible any more te add Anna in Homey #114

jeesnl opened this issue Aug 8, 2021 · 2 comments
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bug Something isn't working

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@jeesnl
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jeesnl commented Aug 8, 2021

Describe the bug
A clear and concise description of what the bug is.
I'm using Anna now for several years and since the new version the connection was lost. So i deleted anna and tried to add it again. But the app tells me that that there are no new new devices. In the IOS app of Anna, every thing works fine so Anna is correctly available in the network.
please solve this issue soon.

kind regards,
Jan Slag
Evidence

  1. Look for Errors related to plugwise-beta in Developer Tools --> Logs
  2. If nothing found add the below to your configuration.yaml and restart HA
# Add/modify configuration.yaml
logger:
  default: warn
  logs:
    custom_components.plugwise-beta: debug
  1. After the restart, at Developer Tools --> Logs, load the FULL HA LOG.
  2. Upload relevant issues to a site like pastebin and copy the link here

Expected behavior
A clear and concise description of what you expected to happen.

Screenshots
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Home Assistant Core (please complete the following information):

  • Version: [e.g. 0.108.2]
  • Deployment: [e.g. 'raspberry/hassio' or 'py-venv']
  • Installed plugwise version: [e.g. 'plugwise-beta or HA-core']
  • Installed through [e.g. 'HACS', 'Core' or manual custom_component]

Smile (please complete the following information):

  • Sort of Smile: [e.g. Adam/Anna/P1]
  • Firmware: [check through the app or the integrations page in Home Assistant]

Additional context
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@jeesnl jeesnl added the bug Something isn't working label Aug 8, 2021
@CoMPaTech
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Hi @jeesnl - could you update the template further so we have some more details on your installation and any possible logging/errors your system reports?

Wrt to what you are informing us about 'the app tells me' and the title suggest 'Homey' - are you using Home-Assistant or Homey?

@jeesnl
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jeesnl commented Aug 9, 2021

I did a PTP for more then 10 min. and after that i could add Anna again.
Till now it works ok.
Thanks

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