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Ledger account offset difference from 0.58 to 0.59 #3747

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Swader opened this issue Sep 23, 2020 · 6 comments
Closed

Ledger account offset difference from 0.58 to 0.59 #3747

Swader opened this issue Sep 23, 2020 · 6 comments
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Support Tracks issues or requests related to troubleshooting, answering questions, and user assistance.

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@Swader
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Swader commented Sep 23, 2020

We have inquiries from several users who imported their Ledger account on 0.58, and now the UI is giving them another address on 0.59. I assume this is because the account offset was null before, and defaulted to 0/0 only in 0.59. How do we help the users get their original address back?

@jacogr
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jacogr commented Sep 23, 2020

The defaults have always been 0/0, it only allows you to select it now. See https://github.com/polkadot-js/ui/pull/366/files#diff-b72bb216a9329435494a7877ea53d67cR84-R110

@jacogr jacogr added the Support Tracks issues or requests related to troubleshooting, answering questions, and user assistance. label Sep 23, 2020
@Swader
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Swader commented Sep 23, 2020

Do you have an idea why the UI might be showing a different address then? Is it possible that the Ledger app changed between TX4 and TX5 version so much that they changed the derivation path on their end? Just trying to look out for users who are now quite worried, especially so since there's no Ledger seed import (#3703)

@jacogr
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jacogr commented Sep 23, 2020

Does the Ledger "show address" match up between the 2?

@jacogr
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jacogr commented Sep 26, 2020

Closing. Feel free to reopen with actual reproduction information. As of now non-reproducible with no extra information as requested.

@jacogr jacogr closed this as completed Sep 26, 2020
@Swader
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Swader commented Sep 27, 2020

It seems it might be because people followed screenshots on the wiki, and a screenshot there used 1/2 as an example of what's possible. Verifying and will post again if not. Thanks!

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