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domain.yml
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version: "2.0"
intents:
- greet
- goodbye
- affirm
- deny
- bot_challenge
- book_room
- number_of_rooms
- check_in_time
- check_out_time
- cancel_policy
- cancel_resevation
- simple
- deluxe
- restaurant
- breakfast_timings
- breakfast_availability
- resturant_timings
- clean_the_room
- clean_right_away
entities:
- number
- user_time
slots:
number:
type: text
user_time:
type: text
responses:
utter_greet:
- text: "Hii! Welcome to our space, How can i help you?"
- text: "Hello, Nice to meet you!"
- text: "hii , there"
- text: "hey! how may i help you?"
utter_goodbye:
- text: "Bye"
- text: "Nice to meet you"
- text: "see you soon!"
- text: "your welcome!"
utter_iamabot:
- text: "I am a bot, powered by Rasa."
utter_ask_for_no_of_room:
- text: "How many rooms would you like to book ? "
- text: "How many room do you want?"
- text: "can you please tell , how many room do you need?"
utter_ask_for_type_of_room:
- text: "What type of room would you like to book?"
buttons:
- title: "Simple"
payload: "/simple"
- title: "Deluxe"
payload: "/deluxe"
utter_cnfrm_simple_room:
- text: "You have chosen to book {number} simple room"
utter_cnfrm_delux_room:
- text: "You have chosen to book {number} delux room"
utter_check_in_time:
- text: "Check-in time starts at 4PM. Minimum check-in age is 21. Please Contact the reception for early check-in requests"
utter_check_out_time:
- text: "Check-out time is 11 AM. Please Contact the reception for early check-in requests"
utter_cancel_policy:
- text: "The booking deposit is refundable if the cancellation occurs at least 15 days before arrival . For cancellations made after this limit, a penalty will be imposed based on the
cancellation Policy"
utter_cancel_resevation:
- text: "To cancel a reservation , select the Reservation link form the homepage.
\nOn the Reservation page, under heading 'View , Change or Cancel a Reservation ,' enter your confirmation number, and either the last name of the credit card used to make the
reservation. "
utter_restaurant:
- text: "Yes, the hotel has a restaurant called Zephyr Bar. With our menu we strive to reflect the historic art and the spirit of our neighbourhood by offering a glimpse into what makes our area unique ."
utter_breakfast_timings:
- text: "Monday through Friday breakfast is 6am to 9 am. On saturday and sunday , we are open from 7am to 10:30am"
utter_breakfast_availability:
- text: "The hotel provides its guests with a free made-to-order breakfast each morning"
utter_resturant_timings:
- text: "Our restaurant serves a dazzling 24-hour menu."
utter_clean_the_room:
- text: "When should i arrange for a cleaning?"
utter_ clean_assur:
- text: "Sure, I will send someone to your room right away."
actions:
- utter_greet
- utter_goodbye
- utter_iamabot
- utter_ask_for_no_of_room
- utter_ask_for_type_of_room
- utter_cnfrm_simple_room
- utter_cnfrm_delux_room
- utter_check_in_time
- utter_check_out_time
- utter_restaurant
- utter_breakfast_timings
- utter_breakfast_availability
- utter_resturant_timings
- utter_clean_the_room
- utter_ clean_assur
#- action_hello_world
session_config:
session_expiration_time: 60
carry_over_slots_to_new_session: true