Suspend often logs user off on Oryx Pro running Pop-os

[jkcunningham]

Reporter Info

$ cat /etc/os-release
NAME="Pop!_OS"
VERSION="17.10 (Artful Aardvark)"
ID=ubuntu
ID_LIKE=debian
PRETTY_NAME="Pop!_OS 17.10 (Artful Aardvark)"
VERSION_ID="17.10"
HOME_URL="https://system76.com/pop"
SUPPORT_URL="http://support.system76.com/"
BUG_REPORT_URL="https://github.com/pop-os/pop/issues"
PRIVACY_POLICY_URL="https://system76.com/privacy"
VERSION_CODENAME=artful
UBUNTU_CODENAME=artful

Issue/Bug Description

I've had this Oryx Pro for a couple months. Frequently (maybe 30% of the time) when it comes out of suspend it is as if I logged off, rather than suspended. It doesn't matter if I suspend by closing the laptop lid, or if I use the Fn+F12 keys. Every time it does this, it makes me log in twice. I will give it my password the first time, it will hesitate, the screen will flash, then go blank as if re-suspended. I have to hit Enter again and it comes up with a new log on prompt. When I do this the second time it comes up with a clean desktop. Editors, browsers and other applications that I had open are closed and have to be re-opened.

Steps to reproduce (if you know)

Close the laptop lid, or press Fn+F12 to suspend. Wait a period of time, then re-open the lid.

Expected behavior

That it will come out of suspend with my work the way I left it.

Other Notes

It seems to happen more often when I've connected (or disconnected) an external monitor between the suspend and trying to come out of it. This is a common use-case for me - I'll be working at home without an external monitor, suspend, go to work where I connect to an external monitor, and try to resume work. But it happens without a change in external monitor connections too.

I wondered if it was coming out of the suspend as if a second user was trying to log on. But who shows no other users active.

[brs17]

I would definitely recommend you opening a support ticket with System76, they may have seen this issue before and have a good solution/or at least a direction to head in, to fix this issue.

If I get a chance, I'll see if I can recreate this issue: resuming from suspend with an external monitor connected.

[jkcunningham]

I've noticed another thing that may be related. I keep getting this firmware update notice that has something to do with the laptop lid switch. The thing is - I've done the firmware upgrade at least twice - maybe three times. It doesn't seem to realize it though and keeps nagging me to do it. I got one again this morning.