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getting-help.adoc

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Getting Help

Proxmox VE Wiki

The primary source of information is the {webwiki}. It combines the reference documentation with user contributed content.

Community Support Forum

{pve} itself is fully open source, so we always encourage our users to discuss and share their knowledge using the {forum}. The forum is moderated by the Proxmox support team, and has a large user base from all around the world. Needless to say, such a large forum is a great place to get information.

Mailing Lists

This is a fast way to communicate with the {pve} community via email.

{pve} is fully open source and contributions are welcome! The primary communication channel for developers is the:

Commercial Support

{proxmoxGmbh} also offers enterprise support available as {pricing-url}[{pve} Subscription Service Plans]. All users with a subscription get access to the {pve} Enterprise Repository, and—​with a Basic, Standard or Premium subscription—​also to the Proxmox Customer Portal. The customer portal provides help and support with guaranteed response times from the {pve} developers.

For volume discounts, or more information in general, please contact sales@proxmox.com.

Bug Tracker

Proxmox runs a public bug tracker at https://bugzilla.proxmox.com. If an issue appears, file your report there. An issue can be a bug as well as a request for a new feature or enhancement. The bug tracker helps to keep track of the issue and will send a notification once it has been solved.