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[BUG] Prusa Connect Status Error - Refused #4200

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kayblasto55 opened this issue Sep 12, 2024 · 9 comments
Open

[BUG] Prusa Connect Status Error - Refused #4200

kayblasto55 opened this issue Sep 12, 2024 · 9 comments
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awaiting response We need more data. bug Something isn't working.

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@kayblasto55
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Printer model

Prusa XL 5 Tool

Firmware version

6.20-alpha1

Upgrades and modifications

None

Printing from...

Prusa Connect

Describe the bug

after update Prusa connect says OFFLINE, on the XL under setting for Prusa Connect Status "Error" and under error "Refused".

How to reproduce

Update to 6.20-alpha1 and refuses to connect to Prusa Connect

Expected behavior

No response

Files

No response

@kayblasto55 kayblasto55 added the bug Something isn't working. label Sep 12, 2024
@murk-sy
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murk-sy commented Sep 13, 2024

This may be unrelated, but symptoms are similar to what I had at some point

Are you using wireless or wired connection? Did you ever use one and then just the other (for example: first used wireless and then ran a cable and now using wired)?

@kayblasto55
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Using wireless, never have used wired. Prusa Connect was working, did the update and it stopped working, downgraded to 6.1.3 works. I updated again and stopped working so I downgraded again and works again all I have done is the update haven’t messed with any setting.

@stigsknudsen
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I have the exact same issue.

@VibroAxe
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I also have this issue, tried toggling wifi/eth/wifi to get it to reconnect and now 6.2 wont connect either

@EightBitAlex
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Having the same issue on this firmware. Tried a lot of things. I eventually downgraded to 6.1.2. and that connected and worked right away.

@816-80085
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816-80085 commented Sep 16, 2024

Had same issue since upgrading to 6.2 alpha on 5h xl using wifi. cannot use connect - I reverted to 6.1.3 and connect works again

@danopernis
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This might be a problem with Prusa Connect and this might be a problem with Wi-Fi. It is hard to tell based on the info in this issue. It would help if you could try reproducing this on Ethernet. It would also help if your reports would include the printer model.

@danopernis danopernis added the awaiting response We need more data. label Sep 16, 2024
@r3Fuze
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r3Fuze commented Sep 16, 2024

Everything works as expected when using Ethernet.

When using Wi-Fi the network status is either No AP or Link down, so I believe it's a Wi-Fi issue, and not related to Prusa Connect.

Printer model: Prusa XL (5T)

@fliedlr
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fliedlr commented Sep 29, 2024

using WIFI only upgraded from 6.1.3 to 6.2.alpha1 same issue refused connection to Prusa XL and prusa connect where as my MK4S and MK3.5 have stable connection also using the same Wifi. After downgrade to 6.1.3. all stable connection again.
Printer XL 5T
Mk4S ( 6.2 alpha1) , MK3.5( 6.1.3), Mini

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Labels
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9 participants