AWS Lambda Function Getting an Error Message - Using Jira Module

[padillaluckytvx]

I'm running a lambda function with the following impot modules.
from jira import JIRA
import requests
import boto3

Note :
lambda runtime : Python 3.7
Not able to provide the lambda code.

After running the lambda function it throws an error message:
[ERROR] Runtime.ImportModuleError: Unable to import module 'jira_incident_reporter': urllib3 v2.0 only supports OpenSSL 1.1.1+, currently the 'ssl' module is compiled with 'OpenSSL 1.0.2k-fips 26 Jan 2017'. See: urllib3/urllib3#2168
Traceback (most recent call last):

I've contacted AWS Support and they mentioned that:
The error is caused due to a known compatibility issue between the default boto3 version boto3-1.26.90, botocore-1.29.90 that comes with the AWS Python Runtime, and the 3rd party OpenSSL library.

Their suggestion :
Downgrade urlib3 v2.0.2 to urlib3 v1.26.15 or earlier (urlib3 version included with default python runtime). Currently this the version we are using. However, I'm getting same error message.