File Manager not responding on Webmin or Usermin

[brianforan]

Provide the following information:

• What is your server-side OS and its version?
  Ubuntu 16.04
• What is your client-side OS, browser and its versions?
  OSX Sierra / Chrome 57 / Firefox 52
• What are the steps to reproduce the issue
  Navigate to either System>File Manager in Webmin or Others>File Manager in Usermin

Not sure if you want two separate issues for this. In Webmin I can go into directories but I can't ascend back out of them by clicking the '..' next to the folder, I just get a spinning wheel.

On Usermin, I can't descend into any directories, spinning wheel for everything.

Also minor side note - vertical scroll does not work, not sure if this is intended though.

[brianforan]

Also tested with a default theme on Webmin and it worked, so assuming it is an authentic issue.

[iliajie]

In Usermin it's expected. It will be fixed in next the Usermin release as Usermin doesn't have latest filemin.

In case your Webmin 18.31+ and latest theme - there should be no problem. If you still experiencing the ptoblem, open the console and make a screenshot with an error message.

[brianforan]

Two things from this - first, is there any way that every time I open file manager it opens back up at the default directory? Right now it opens to the last location until I clear cache/open in incognito, or I guess maybe if I closed the browser itself but I didn't try that because I have other windows open. Instead tried in incognito.

Second, here is the console output. Had to delete my first comment because the IP was showing in the photo..

[iliajie]

What is the Webmin version?

[iliajie]

Oh, darn. I know why this is happening! Thanks for reporting!

I will fix it shortly!

[brianforan]

Working great now, thanks!

[brianforan]

Are you sure about Usermin not having the right filemin?

From the Usermin changelog on webmin.com:

Version 1.680 (5th October 2015)
German and Catalan translation updates.
Added the Filemin File Manager module, which will eventually replace the old Java file manager.

I'm able to navigate through with a theme other than Authentic. I can create another issue if you'd like

[iliajie]

Yes, I'm sure.

Look, just go to /usr/share/webmin and copy/replace filemin folder into /usr/share/usermin, and afterwards it'll work for you. 😉

[brianforan]

I dunno, I'll take your word for it. I did sudo cp -rf /usr/share/webmin/filemin /usr/share/usermin then restarted usermin with authentic theme enabled and it didn't work.

Although I do have this error in console:

20000/extensions/file-manager/list.cgi?path=&module=filemin Failed to load resource: the server responded with a status of 500 (Perl execution failed) - where 20000 is ip:port

[iliajie]

Try adding -p switch to your command.

[iliajie]

It should be working.

[iliajie]

cp -ar ..

[brianforan]

That wasn't working either. The logos still weren't working from the other ticket so I'm going to leave it for now and try to reconfigure Webmin from scratch on a new Ubuntu instance and try to start fresh and hopefully everything will work then.

Thanks for all of your help so far.

[iliajie]

Did you delete the directory filemin from under Usermin? Try that first.

[brianforan]

Same result after removing directory and then sudo cp -ar ..

[iliajie]

What is the output of ls - lsa /usr/share/usermin/filemin?

[iliajie]

..-a is already recursive. -r switch is not needed.

[brianforan]

[iliajie]

All looks good.

What is the output of

cat /usr/share/usermin/authentic-theme/VERSION.txt?

[brianforan]

18.40

[iliajie]

Ok, try again please as you don't have correct size over filemin-lib.pl:

1. Delete it by running rm -rf /usr/share/usermin/filemin
2. Copy it to the destination cp -a /usr/share/webmin/filemin /usr/share/usermin
3. Restart Usermin.

It will only work if your Webmin version is 1.831+.

[brianforan]

When I do cat /usr/share/webmin/authentic-theme/VERSION.TXT I also have version 18.40, but I've run ./theme-update.sh and it ran its course. I ran steps 1 and 2 per your instruction previously though. My webmin version is 18.31 though, and when I log into webmin I get the pop up about version 18.41 of the theme, but the cat still shows 18.40

[iliajie]

You can't have the message that 18.41 is available unless you are the victim of MITM attack.

By going to https://github.com/qooob/authentic-theme/blob/master/VERSION.txt you should only see 18.40 and not 18.41 as it's not released yet.

[brianforan]

Sorry, I misread your post before about the file size.

The resulting line of ls -lsa /usr/share/(webmin/usermin)/filemin is:

20 -rw-r--r-- 1 root root 16900 Jan 7 01:09 filemin-lib.pl

where (webmin/usermin) is interchangeable

I also reran the copy, but it makes sense why it'd be wrong now.

[iliajie]

That is strange.

The content should be as such: filemin-lib.pl

[brianforan]

Would it be more likely to break it even more if I clone webmin into my server and then copy filemin-lib.pl from the repo folder over to /usr/share/usermin/filemin and overwrite the pre-existing one?

edit: guessing yes because the pages are all breaking now, but maybe that's just a connection issue. will give it a few

[iliajie]

Here is the copy from my server, which works fine under Usermin.

[iliajie]

https://rostovtsev.ru/pub/src/authentic/18.41b/filemin-1.831.tar

[brianforan]

Says Module filemin requires Usermin version 1.831 or above, my Webmin version is 1.831 and my Usermin version is 1.701

[iliajie]

Are you installing it or just copying it manually?

[brianforan]

Installing from Webmin > Usermin configuration > Usermin modules

[iliajie]

No. Just copy it manually.

[iliajie]

I didn't export it as module.

[brianforan]

Ok, installed manually and reset via the kill -9 commands again, as root. Still not working. Is it possible there's something wrong with the webmin install itself?

[iliajie]

There is something wrong with your Usermin. You mentioned that there is nothing in /etc/usermin. I'm starting to think that it's not right. Can you download the Debian package from webmin.com, extract it and copy /etc/usermin from there accordingly?

[brianforan]

Sorry for the confusion. /etc/usermin/ is populated as it should be. The only folder in /usr/share/usermin/ is authentic-theme - I mixed the two directories up.

[iliajie]

What? You don't have Usermin installed at all? Can you just run apt-get install usermin?

[iliajie]

Or did you try logging in as root?

[brianforan]

I mean, I was in root. I just got out of root though. This is the result of ls in /usr/share/usermin/

authentic-theme filemin

apt-get install usermin cannot locate package usermin, but I can install it directly. However.. usermin works fine

[brianforan]

With the fresh install of Usermin the other day this is working as well with your copy of filemin

[iliajie]

Great. However, your fresh install most likely has old version of the theme, this is why it's still working.

New version of Usermin will include latest versions of both Filemin and Authentic Theme.

[brianforan]

So the new version of Usermin when it's released won't break anything, will it? If it includes the latest versions of everything... everything seems to be good then.

[iliajie]

Yes.