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Failure to export library #3055

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CappuccinoCreature opened this issue Nov 15, 2024 · 1 comment
Closed

Failure to export library #3055

CappuccinoCreature opened this issue Nov 15, 2024 · 1 comment

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@CappuccinoCreature
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Debug log ID

8TC5JJ3A-euc/6.7.251-7

What happened?

When I try to export my Zotero library as a Better CSL JSON file, there is no opportunity to set a file path for the exported file. I have also not been able to find the file on my computer.
I left click on 'My Library' and select 'Export Library'. I select the format 'Better CSL JSON' and check 'Keep updated'. Then, I click 'OK'. At that point, I expected a window to open that would allow me to designate a directory for the export, but nothing happens. I have tried going to Settings-->Advanced-->Data Directory Location, but the library does not appear in the directory specified there.

@retorquere
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You're using a Snap install of Zotero, and it's blocking startup of BBT. Snaps have all kinds of weird file system limitations -- the Zotero crew also does not support Snap-installed Zotero.

If you're on a Debian-based distro like Ubuntu, you can install the packaged official client, but I can't help you with snaps.

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