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Knowledge Base Articles

This section contains the RITSEC Operations Program's knowledge base articles. These articles are meant to document the various problems that have been encountered while operating the RITSEC Cloud. Other important-to-know events that effect more than just a single host or network can be documented here as well.

Whenever a problem is encountered (such as a service going down unexpectedly), a new KB article should be create by copying the template to a new file in this directory. The article should be given the next available KB number, and the article should describe the problem and the solution in as much detail as possible. The Solution section of the article should be written in the same style as a process page. The idea behind this is to reduce the amount of effort required in the future to troubleshoot problems, and to build up as much collective knowledge as possible.

KB Articles