Error using WBToolbox on Ubuntu 20.04

[S-Dafarra]

• I already updated to the latest version I can use
• I already checked similar issues using the search box (similar, but in Windows Error using WBToolbox on Windows on MATLAB R2019b #197)
• I already checked the website for known troubleshooting
• I already cleaned my environment (by removing the wb-toolbox install folder and installing it again)
• I already excluded the possibility that system configuration files (e.g. yarp related) might be responsible
• I am sure the environment variables are correct
• I tried to reproduce the error in simulation (if it affects the real robot)

Description

When I try to compile a simple project like https://github.com/robotology/whole-body-controllers/blob/master/utilities/debug_positionControl.mdl, it fails with the errors:

Failed to create factory
Factory error (3): /usr/local/MATLAB/R2020a/bin/glnxa64/../../sys/os/glnxa64/libstdc++.so.6: version `GLIBCXX_3.4.26' not found (required by /home/sdafarra/Software/robotology-superbuild/build/install/lib/libidyntree-high-level.so)
Failed to get factory object (className=YarpRead,libName=WBToolbox)
Failed to get the factory

Platform

Ubuntu 20.04. It happens also without the robot or a simulator. Simply open the model of the link and try to compile.

Reproducibility

Describe the steps for reproducing the behavior. If possible, upload a simple Simulink model (only if the error does not either involve the real robot or it is reproducible in simulation).

1. Open https://github.com/robotology/whole-body-controllers/blob/master/utilities/debug_positionControl.mdl
2. Compile

Additional information

• OS: Ubuntu 20.04
• Version / Commit: 99156c7 (Current master)
• Matlab Version: 2020a

Additional context

It was working just months ago, on the same system. I wonder what it could have gone wrong. I usually call matlab as follows

alias matlab='cd ~/Documents/MATLAB && LD_PRELOAD=$LD_PRELOAD:/usr/lib/x86_64-linux-gnu/libstdc++.so.6 && LD_LIBRARY_PATH=$LD_LIBRARY_PATH:$SOFTWARE_DIR/IPOPT_Solvers matlab'

I wonder if this is still TROMH hitting once more.

Long output

Failed to create factory
Factory error (3): /usr/local/MATLAB/R2020a/bin/glnxa64/../../sys/os/glnxa64/libstdc++.so.6: version `GLIBCXX_3.4.26' not found (required by /home/sdafarra/Software/robotology-superbuild/build/install/lib/libidyntree-high-level.so)
Failed to get factory object (className=YarpRead,libName=WBToolbox)
Failed to get the factory
Failed to create factory
Factory error (3): /usr/local/MATLAB/R2020a/bin/glnxa64/../../sys/os/glnxa64/libstdc++.so.6: version `GLIBCXX_3.4.26' not found (required by /home/sdafarra/Software/robotology-superbuild/build/install/lib/libidyntree-high-level.so)
Failed to get factory object (className=YarpRead,libName=WBToolbox)
Failed to get the factory
Failed to create factory
Factory error (3): /usr/local/MATLAB/R2020a/bin/glnxa64/../../sys/os/glnxa64/libstdc++.so.6: version `GLIBCXX_3.4.26' not found (required by /home/sdafarra/Software/robotology-superbuild/build/install/lib/libidyntree-high-level.so)
Failed to get factory object (className=YarpRead,libName=WBToolbox)
Failed to get the factory
Failed to create factory
Factory error (3): /usr/local/MATLAB/R2020a/bin/glnxa64/../../sys/os/glnxa64/libstdc++.so.6: version `GLIBCXX_3.4.26' not found (required by /home/sdafarra/Software/robotology-superbuild/build/install/lib/libidyntree-high-level.so)
Failed to get factory object (className=YarpRead,libName=WBToolbox)
Failed to get the factory
Failed to create factory
Factory error (3): /usr/local/MATLAB/R2020a/bin/glnxa64/../../sys/os/glnxa64/libstdc++.so.6: version `GLIBCXX_3.4.26' not found (required by /home/sdafarra/Software/robotology-superbuild/build/install/lib/libidyntree-high-level.so)
Failed to get factory object (className=YarpRead,libName=WBToolbox)
Failed to get the factory
Failed to create factory
Factory error (3): /usr/local/MATLAB/R2020a/bin/glnxa64/../../sys/os/glnxa64/libstdc++.so.6: version `GLIBCXX_3.4.26' not found (required by /home/sdafarra/Software/robotology-superbuild/build/install/lib/libidyntree-high-level.so)
Failed to get factory object (className=YarpRead,libName=WBToolbox)
Failed to get the factory
Failed to create factory
Factory error (3): /usr/local/MATLAB/R2020a/bin/glnxa64/../../sys/os/glnxa64/libstdc++.so.6: version `GLIBCXX_3.4.26' not found (required by /home/sdafarra/Software/robotology-superbuild/build/install/lib/libidyntree-high-level.so)
Failed to get factory object (className=YarpRead,libName=WBToolbox)
Failed to get the factory
Failed to create factory
Factory error (3): /usr/local/MATLAB/R2020a/bin/glnxa64/../../sys/os/glnxa64/libstdc++.so.6: version `GLIBCXX_3.4.26' not found (required by /home/sdafarra/Software/robotology-superbuild/build/install/lib/libidyntree-high-level.so)
Failed to get factory object (className=YarpRead,libName=WBToolbox)
Failed to get the factory
Failed to create factory
Factory error (3): /usr/local/MATLAB/R2020a/bin/glnxa64/../../sys/os/glnxa64/libstdc++.so.6: version `GLIBCXX_3.4.26' not found (required by /home/sdafarra/Software/robotology-superbuild/build/install/lib/libidyntree-high-level.so)
Failed to get factory object (className=YarpRead,libName=WBToolbox)
Failed to get the factory
Failed to create factory
Factory error (3): /usr/local/MATLAB/R2020a/bin/glnxa64/../../sys/os/glnxa64/libstdc++.so.6: version `GLIBCXX_3.4.26' not found (required by /home/sdafarra/Software/robotology-superbuild/build/install/lib/libidyntree-high-level.so)
Failed to get factory object (className=YarpRead,libName=WBToolbox)
Failed to get the factory
Failed to create factory
Factory error (3): /usr/local/MATLAB/R2020a/bin/glnxa64/../../sys/os/glnxa64/libstdc++.so.6: version `GLIBCXX_3.4.26' not found (required by /home/sdafarra/Software/robotology-superbuild/build/install/lib/libidyntree-high-level.so)
Failed to get factory object (className=GetMeasurement,libName=WBToolbox)
Failed to get the factory
Failed to create factory
Factory error (3): /usr/local/MATLAB/R2020a/bin/glnxa64/../../sys/os/glnxa64/libstdc++.so.6: version `GLIBCXX_3.4.26' not found (required by /home/sdafarra/Software/robotology-superbuild/build/install/lib/libidyntree-high-level.so)
Failed to get factory object (className=GetMeasurement,libName=WBToolbox)
Failed to get the factory
Failed to create factory
Factory error (3): /usr/local/MATLAB/R2020a/bin/glnxa64/../../sys/os/glnxa64/libstdc++.so.6: version `GLIBCXX_3.4.26' not found (required by /home/sdafarra/Software/robotology-superbuild/build/install/lib/libidyntree-high-level.so)
Failed to get factory object (className=GetMeasurement,libName=WBToolbox)
Failed to get the factory
Failed to create factory
Factory error (3): /usr/local/MATLAB/R2020a/bin/glnxa64/../../sys/os/glnxa64/libstdc++.so.6: version `GLIBCXX_3.4.26' not found (required by /home/sdafarra/Software/robotology-superbuild/build/install/lib/libidyntree-high-level.so)
Failed to get factory object (className=RealTimeSynchronizer,libName=WBToolbox)
Failed to get the factory

[traversaro]

Probably some change in iDynTree that used some STL function that in turn require some symbol from a modern libstdcxx, given that the error is:

Factory error (3): /usr/local/MATLAB/R2020a/bin/glnxa64/../../sys/os/glnxa64/libstdc++.so.6: version `GLIBCXX_3.4.26' not found (required by /home/sdafarra/Software/robotology-superbuild/build/install/lib/libidyntree-high-level.so)

I wonder if this is still TROMH hitting once more.

I think so.

Cross-link : robotology/robotology-superbuild#64 .

[S-Dafarra]

I am using the current iDynTree master robotology/idyntree@e52d72a

[S-Dafarra]

Related comment: robotology/robotology-superbuild#64 (comment)

[S-Dafarra]

This got fixed by installing the matlab-support package. See robotology/robotology-superbuild#64 (comment)