OpenAI connection error: "The model gpt-4o does not exist or you do not have access to it."

[javier3434]

Describe the bug
Excuse me ,sir ,i encoutered an issue when i try to enable openai intergration.I have subscribed openai plus.and did it twice follow your instructions:
"Setup OpenAI
If you don't already have one, create an OpenAI account
Generate an API key and store in environment variable OPENAI_SECRET_KEY
Setup usage limits to avoid unexpected charges (recommended)"
but there is connection error occured.

Does your template use custom code?
i almost added nothing

Steps to Reproduce
1.set OPENAI_SECRET_KEY in .env.local or vercel env variables
2.redirect to /admin/configuration
3.error text ocurres

Screenshots

THANKS in advance for any advice.

[sambecker]

That is quite odd.

How recently did you upgrade your OpenAI account?

Can you confirm your API key has adequate scopes/permissions? And the full key has been stored in your environment variables, and it's not missing any characters?

If nothing seems to help, it might be worth generating a new OpenAI key.

[ctrl-beep]

I am also facing this issue, but I do not hold a subscription - IG am on the free-tier but what do I do? 🤔

[javier3434]

oh i figured it out. Actually it requires 5$ at least recharge for chatgpt api account. instead of subscribe chatgpt plus.
check "https://community.openai.com/t/openai-error-invalidrequesterror-the-model-gpt-4-does-not-exist-or-you-do-not-have-access-to-it/376230" if someone have same issue...

[ctrl-beep]

oh i figured it out. Actually it requires 5$ at least recharge for chatgpt api account. instead of subscribe chatgpt plus. check "https://community.openai.com/t/openai-error-invalidrequesterror-the-model-gpt-4-does-not-exist-or-you-do-not-have-access-to-it/376230" if someone have same issue...

Ah! I see - alright!