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[Billing Information page] 500 Internal Server Error loading Billing Information/Credit Card page #2156

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alexbarron opened this issue Nov 20, 2024 · 2 comments
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status: completed Completed work status: users notified Users were notified about the change type: bug Something is broken

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@alexbarron
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A customer reported encountering a 500 Internal Server Error while accessing the Billing Information/Credit Card page.

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Checking their Stripe history, I see their credit card was previously removed from Stripe. This may not have synced on our end.

Internal links: Front | User Inspector | Stripe Card Deletion Event

@alexbarron alexbarron added status: queued Ready to work on type: bug Something is broken labels Nov 20, 2024
@hilmanski
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The customer followed up.

@ishiharaf ishiharaf self-assigned this Dec 3, 2024
@ishiharaf
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ishiharaf commented Dec 3, 2024

We've fixed the issue and added support for Chinese Tax ID (and many others).

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The customer should be able to see his billing information page now.

@NateSkiles NateSkiles added the status: users notified Users were notified about the change label Dec 3, 2024
@ishiharaf ishiharaf added status: completed Completed work and removed status: queued Ready to work on labels Dec 4, 2024
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