Unable to Start After Upgrade to v2.1.0

[Xtigyro]

Description

miroslav@xtigyro-kubuntu:~$ env BAMF_DESKTOP_FILE_HINT=/var/lib/snapd/desktop/applications/github-desktop_github-desktop.desktop /snap/bin/github-desktop
/snap/github-desktop/63/app/github-desktop: symbol lookup error: /usr/lib/x86_64-linux-gnu/libgobject-2.0.so.0: undefined symbol: g_date_copy

Versions

• GitHub Desktop: v2.1.0 Linux RC1
• Operating system: Kubuntu 18.04
• GLib version: 2.56.4-0ubuntu0.18.04.3 amd64

root@xtigyro-kubuntu:/usr/lib/x86_64-linux-gnu# ll /usr/lib/x86_64-linux-gnu/libgobject*
lrwxrwxrwx 1 root root     26 юни  5 19:47 /usr/lib/x86_64-linux-gnu/libgobject-2.0.so.0 -> libgobject-2.0.so.0.5600.4
-rw-r--r-- 1 root root 342072 юни  5 19:47 /usr/lib/x86_64-linux-gnu/libgobject-2.0.so.0.5600.4

[DivineOmega]

I'm facing the same issue on Ubuntu 18.04 LTS. Fresh install here, rather than upgrade.

[Xtigyro]

@shiftkey @DivineOmega Works fine when using the AppImage - so it should be related to the snap pkg.

[merlinND]

On Fedora 29, I was unable to run the application after an auto-update of the snap to revision 63:

$ snap run github-desktop
/snap/github-desktop/63/app/github-desktop: error while loading shared libraries: libpcre.so.3: cannot open shared object file: No such file or directory

Reverting to revision 62 did the trick:

$ snap revert --revision=62 github-desktop
github-desktop reverted to 2.0.4-linux1

[subhokarmakar]

Facing the same issue

$ snap run github-desktop
> /snap/github-desktop/63/app/github-desktop: symbol lookup error: /usr/lib/x86_64-linux-gnu/libgobject-2.0.so.0: undefined symbol: g_date_copy

What is this error!
@Xtigyro @DivineOmega @shiftkey

[DivineOmega]

@merlinND I am receiving an error when attempting to revert to revision 62.

jordan@jordan-iMac:~$ snap revert --revision=62 github-desktop
error: cannot revert "github-desktop": cannot find revision 62 for snap
       "github-desktop"

[liao961120]

I downloaded GitHubDesktop-linux-2.0.4-linux1.snap directly from 2.0.4 release assets and installed it with snap:

snap remove github-desktop
snap install path/to/GitHubDesktop-linux-2.0.4-linux1.snap --classic

it worked for me.

[subhokarmakar]

@liao961120 Thanks brooo It worked

[DivineOmega]

@liao961120 I had to use --dangerous when installing the downloaded version to bypass the lack of signatures.

[liao961120]

@sulkhaniaba did you just copied <path/to/GitHubDesktop-linux-2.0.4-linux1.snap> literally?

You have to specify the path of the snap file on your computer, not the path posted abvoe

[immackay]

diff \
    <(unsquashfs -l GitHubDesktop-linux-2.0.4-linux1.snap) \
    <(unsquashfs -l GitHubDesktop-linux-2.1.0-linux1.snap) \
        | sed -n '/x86_64-linux-gnu/s|squashfs-root||p'

Running produces this output.

[shiftkey]

@immackay thanks for that helpful script for what's changed between releases. That will help me trace what changes need to be made when packaging...

[lucyllewy]

There's a discussion and analysis at the snapcraft forum: https://forum.snapcraft.io/t/undefined-symbol-g-date-copy-problem/12235/4

[bear-good]

@liao961120

snap install path/to/GitHubDesktop-linux-2.0.4-linux1.snap --classic

error: cannot open: "path/to/GitHubDesktop-linux-2.0.4-linux1.snap"

[immackay]

@bear-good
Say you've downloaded GitHubDesktop-linux-2.0.4-linux1.snap to ~/Downloads. Enter a shell and use these commands.

cd ~/Downloads
snap remove github-desktop
snap install GitHubDesktop-linux-2.0.4-linux1.snap --classic --dangerous

[bear-good]

@immackay ok,i will have a try

[bear-good]

@immackay I use snap install --edge github-desktop,that's ok it can run.

[immackay]

@bear-good The edge channel was last updated in April, if you're fine with a significantly older version then I suppose that works.

[bear-good]

@immackay I know now,it can't Sign in

[immackay]

Okay, going to leave this here just for clarity:

Download version 2.0.4 from here (found on the releases page). Assuming you're using a common browser, this will save the file to ~/Downloads.

You can then uninstall 2.1.0 and install 2.0.4 using the shell commands

cd ~/Downloads
snap remove github-desktop
snap install GitHubDesktop-linux-2.0.4-linux1.snap --classic --dangerous

[krushnaj]

I still cannot open github desktop. I'm currently using Ubuntu 19.04. when I run snap run github-desktop i get Segmentation fault (core dumped) error. Any way I can solve this?

[immackay]

@krushnaj have you followed the instructions for installing 2.0.4? There has not been a release fixing this issue as of yet

[prensmiskin]

@ immackay kullanıyorum snap install --edge github-desktop, çalıştırılabilir.

thanks it worked for me.

[krushnaj]

@immackay no i haven't tried it yet. Will try it now.

[didorg]

I downloaded GitHubDesktop-linux-2.0.4-linux1.snap directly from 2.0.4 release assets and installed it with snap:

snap remove github-desktop
snap install path/to/GitHubDesktop-linux-2.0.4-linux1.snap --classic

it worked for me.

Also they have GitHubDesktop-linux-2.0.4-linux1.deb now

[krushnaj]

@immackay thanks Github desktop 2.0.4 works fine.

[Mannshoch]

Is there any progress in updating the Snapstore file?

[github8bits]

problem still exits. please fix.

[github8bits]

snap revert --revision=62 github-desktop
error: cannot revert "github-desktop": cannot find revision 62 for snap
"github-desktop"

ubuntu 18.04

[ebarracchia]

Okay, going to leave this here just for clarity:

Download version 2.0.4 from here (found on the releases page). Assuming you're using a common browser, this will save the file to ~/Downloads.

You can then uninstall 2.1.0 and install 2.0.4 using the shell commands

cd ~/Downloads
snap remove github-desktop
snap install GitHubDesktop-linux-2.0.4-linux1.snap --classic --dangerous

That's one worked for me. Thanks!

[KiTTYsh]

Can confirm that version 2.1.0 installed on Gentoo via snapcraft complains of missing libpcre.so.3

/snap/github-desktop/63/app/github-desktop: error while loading shared libraries: libpcre.so.3: cannot open shared object file: No such file or directory

[softhightech]

this works for me on ubuntu 19.
after download the file login into download folder .
open terminal & write
cd ~
cd Downloads
snap install GitHubDesktop-linux-2.0.4-linux1.snap --classic --dangerous

then find github and run it it works.

[Uzay-G]

Hey could someone please help. I have followed all the steps and have the file installed but when I run the snap install GitHubDesktop-linux-2.0.4-linux1.snap --classic --dangerous command. I get the response: error: cannot read snap file: exit status 1

Does anyone have any ideas about why this might be happening?
Thanks 😄

[lifenstein]

Hey could someone please help. I have followed all the steps and have the file installed but when I run the snap install GitHubDesktop-linux-2.0.4-linux1.snap --classic --dangerous command. I get the response: error: cannot read snap file: exit status 1

Does anyone have any ideas about why this might be happening?
Thanks

That should work if you have the file GitHubDesktop-linux-2.0.4-linux1.snap in the directory you're running the command in. Did you download it? Can you see it if you run ls GitHub*.snap before running the snap install... ?

[Uzay-G]

Yeah no @lifenstein I checked and I have the file. I don't understand where this comes from.

[lifenstein]

Yeah no @lifenstein I checked and I have the file. I don't understand where this comes from.

Check the file permissions just in case to make sure you can read it, and then try referring to the file with explicit relative path (snap install ./GitHubDesktop ...) - just in case you have unusual ordering of paths in the PATH variable.

[johngrabner]

I have a fresh version of ubuntu 18.04 with git being the first installed program and github-desktop being the second. Instructions from immackay on Aug 26 resulted in error libcurl3 missing. I needed to add

sudo apt-get install libcurl3 -y

[ipkpjersi]

Don't mean to bug you but I'm just wondering where we're at with this? I definitely understand something like this can be quite tricky to solve.

[shiftkey]

@ipkpjersi I want to bring it back (see #202) but diagnosing how it's failing and how to package it correctly was a huge timesink that lead to me falling behind with updates.

I think the simplest way forward would be to generate the Snap installer from the working deb package (guide here: https://www.electronjs.org/docs/tutorial/snapcraft#using-an-existing-debian-package) but I fear that won't completely resolve these issues with missing symbols.

That would leave crafting the package configuration by hand, and while I did look at how VSCode does this months ages ago it's not something I was able to port easily for my use case.

[shiftkey]

Closing this out as I don't have the bandwidth to revisit this in the short or medium term. If someone else wants to have a shot at this I've added notes in #202 which are from the last time I thought about Snap packaging...