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Import from ProPlus X has faulty data despite log being correct #4264

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knottpak opened this issue Jul 9, 2024 · 3 comments
Open
1 of 4 tasks

Import from ProPlus X has faulty data despite log being correct #4264

knottpak opened this issue Jul 9, 2024 · 3 comments

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@knottpak
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knottpak commented Jul 9, 2024

Describe the issue:

  • Bug
  • Change request
  • New feature request
  • Discussion request

Issue long description:

I had 2 dives on my Oceanic ProPlus X; first showed correct depth/time (9ft/10min) but second shows 165' depth. The log on the computer shows the correct information.

Operating system:

Windows 11 computer with ProPlus X and downloading dives by BT on iPhone.

Subsurface version:

iPhone subsurface version 6.0.5209/windows 6.0.5144

Steps to reproduce:

Current behavior:

Expected behavior:

Additional information:

Mentions:

knott error log 2x dive.zip

@jefdriesen
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Can you download with both the "Save libdivecomputer dumpfile" and "Save libdivecomputer log file" checkboxes enabled and attach those files to the bug report?

@knottpak
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Unfortunately, I haven't been able to get subsurface to be able to download the proplus X data on my virtual windows 11 machine (the only windows machine I have access to ATM. I usually import the dives on my phone, then they are saved to cloud, where I edit them. That's been my workaround. But I did find that when I downloaded the dives with diver log lite (official oceanic software) the dive shows a max depth of 100.6M there too (incorrect), so it appears the data is coming either from the computer or the download. The max depth on the log on the ProPlus X shows correct (9 ft).

@knottpak
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I will be able to download with the requested files when I am back to my normal windows machine in a few weeks.

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