Error Connecting to Keychron C2 Pro RGB

[rodneybbeme]

An error message is received when trying to connect with this keyboard on Linux. The error is received in both the web version and the .deb version of this app. See attached files for error given. Same error in both Ubuntu and Fedora.

VIA-app-errors.csv

[amelted]

Hi same issue here on arch, no issues on my windows machine.

in retrospect this probably warrents a separate issue but ehhh

[Dan2077]

I'm gonna join this conga line
Keychron Keychron K3 Pro

VIA-app-errors.csv

[FoGia]

Same here with Keychron Q5 using Ubuntu 24.04, yet it worked fine on MacOS:

VIA-app-errors.csv