Access Security Enhancement

Securing tickets access

Access rights:

1. Users access only their owned tickets
2. Users can comment only their owned tickets
3. Settings option to choose if agents can access all tickets or only their assigned tickets
4. Administrators can access all tickets

Fix release

Fix the queue email method for email notifications

Introducing email notifications

Introducing a new feature of email notifications which allows the system to notify users of new comments and ticket last updates.

Bug fixes

Some important fixes in integration and configuration handling

First release

0.0.1

   0.0.1