Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

🐞 [Bug]: Dashboard stuck on the loading page #2703

Closed
1 task done
A-Harby opened this issue May 15, 2024 · 6 comments
Closed
1 task done

🐞 [Bug]: Dashboard stuck on the loading page #2703

A-Harby opened this issue May 15, 2024 · 6 comments
Assignees
Labels
dashboard type_bug Something isn't working
Milestone

Comments

@A-Harby
Copy link
Contributor

A-Harby commented May 15, 2024

Is there an existing issue for this?

  • I have searched the existing issues

which package/s did you face the problem with?

Dashboard

What happened?

The dashboard get stuck on the loading pages sometimes on devnet and localhost, it used to show the reload button but not it doesn't.

how long should it take to show that button? And does it retry more than once to load the site?

Steps To Reproduce

No response

which network/s did you face the problem on?

Dev

version

71a3b1a

Twin ID/s

No response

Node ID/s

No response

Farm ID/s

No response

Contract ID/s

No response

Relevant screenshots/screen records

image

image

Relevant log output

.
@A-Harby A-Harby added the type_bug Something isn't working label May 15, 2024
@ramezsaeed ramezsaeed added this to the 2.4.0 milestone May 15, 2024
@AhmedHanafy725 AhmedHanafy725 modified the milestones: 2.4.0, 2.5.0 May 27, 2024
@AhmedHanafy725 AhmedHanafy725 moved this to Accepted in 3.14.x May 27, 2024
@Mahmoud-Emad
Copy link
Contributor

Can you please provide some steps to reproduce this?

@A-Harby
Copy link
Contributor Author

A-Harby commented May 29, 2024

Can you please provide some steps to reproduce this?

It usually happens due to a network error, but you could try a slow 3G network in the developer tool.

@Mahmoud-Emad Mahmoud-Emad self-assigned this May 30, 2024
@Mahmoud-Emad Mahmoud-Emad moved this from Accepted to In Progress in 3.14.x May 30, 2024
@Mahmoud-Emad
Copy link
Contributor

Mahmoud-Emad commented May 30, 2024

@A-Harby
I can't reproduce it, it worked with me even on a 3G network

Screencast.from.05-30-2024.10.45.19.AM.webm

@Mahmoud-Emad Mahmoud-Emad moved this from In Progress to In Verification in 3.14.x May 30, 2024
@A-Harby
Copy link
Contributor Author

A-Harby commented Jun 2, 2024

@A-Harby I can't reproduce it; it worked with me even on a 3G network

@Mahmoud-Emad I'm going to close the issue as unreproducible for now, but can you clarify the timeout process?
Like, how long is the timeout duration for the reload button to be shown, and if there is a retry on failed to load, how many does it retey? so I can create a test case to make sure it's not reproducible.

@khaledyoussef24
Copy link
Contributor

I can not reproduce the issue shall we move it to done for now ?

@khaledyoussef24
Copy link
Contributor

tried to produce the issue again but could not will close it for now.

@khaledyoussef24 khaledyoussef24 moved this from In Verification to Done in 3.14.x Jun 9, 2024
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
dashboard type_bug Something isn't working
Projects
Status: Done
Development

No branches or pull requests

5 participants