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Visual cue for OAUTH session terminations #8607

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2 tasks done
andbenn opened this issue Nov 26, 2024 · 2 comments
Open
2 tasks done

Visual cue for OAUTH session terminations #8607

andbenn opened this issue Nov 26, 2024 · 2 comments
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type: bug Something is causing incorrect behavior or errors

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@andbenn
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andbenn commented Nov 26, 2024

Checklist

  • I have used the search function to see if someone else has already submitted the same bug report.
  • I will describe the problem with as much detail as possible.

App

Thunderbird for Android

App version

9.0b1

Where did you get the app from?

Google Play

Android version

Android 15, Nov update

Device model

Pixel 6a

Steps to reproduce

I noticed that some of my mail wasn't arriving in Thunderbird for Android. Some folders of the account in question were pushed, the rest were set to sync manually.

I had pulled down to sync from the account. Pulled down to sync while in the folder. Hit the sync button above the setting gear. I was getting frustrated. My K-9 continued to function correctly. Great. Mailbox differences between web + K-9 and Thunderbird.

After doing some exercises to try to figure out why my mail stopped days ago, unsetting push and/or manual sync settings in all sorts of combinations, I went to Fetch and walked through the Incoming Server and found out that the OAUTH connection was broken and needed a reset with a new authentication.

Ask is to have a visual cue when one of these situations happen on an account. It may need to cascade, such that a red tick appears on the account circle. Opening up those settings has a red tick next to Fetching. And finally a red tick on Incoming Server. Or any other better/easier way (realizing some of these menus may not be able to be adorned with emoticons).

The fix would apply to K-9 - I'm sure the scenario happens there.

Expected behavior

Visual cue that I need to re-authenticate for my OAUTH 2.0 session.

Actual behavior

Sync rotating arrow spun and spun and ended. I had no idea my session had expired.

Logs

No response

@andbenn andbenn added type: bug Something is causing incorrect behavior or errors unconfirmed Newly reported issues awaiting triage or confirmation labels Nov 26, 2024
@wmontwe
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wmontwe commented Nov 26, 2024

@andbenn I was able to reproduce your issue. In case there are authentication issues, there should be a notification. Once you click it it should trigger the reauthentication. And yes, the visual cue could be improved.

@wmontwe wmontwe removed the unconfirmed Newly reported issues awaiting triage or confirmation label Nov 26, 2024
@kewisch kewisch added this to the Thunderbird 9.0 milestone Nov 26, 2024
@andbenn
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andbenn commented Nov 26, 2024

@wmontwe I wasn't getting any Android notifications at the time this happened to me. For the server impacted, I had both Push and Sync'd folders. Started with 8.0b5 and continued with 9.0b1. Thx.

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Labels
type: bug Something is causing incorrect behavior or errors
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