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Unable to display the Donuts (JustGage) in Windows 10 #355

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Krishnaiah83 opened this issue Nov 13, 2020 · 4 comments
Open

Unable to display the Donuts (JustGage) in Windows 10 #355

Krishnaiah83 opened this issue Nov 13, 2020 · 4 comments

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@Krishnaiah83
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Hi Team,

We are using Justgage and Raphael2.1.0 JS in Windows 2008 server and we are able to display the Donuts in applications.

Where as we have migrated these applications to Windows 10 and Windows 2016 with same versions of Justgage and Raphael 2.1.0 JS, but the donuts are not displaying on the page.

Could you please suggest is there any solution to fix the issue. Thanks for your help.

Regards
Krish

@robertsLando
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we are using Justgage and Raphael2.1.0 JS in Windows 2008 server

Where as we have migrated these applications to Windows 10 and Windows 2016 with same versions of Justgage and Raphael 2.1.0 JS, but the donuts are not displaying on the page.

What does this means? The OS couldn't be the problem, the browser used could be, what browser are you using? Internet explorer, Firefox, chrome, edge?

@Krishnaiah83
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Krishnaiah83 commented Nov 15, 2020 via email

@Krishnaiah83
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Attached here the screenshots.

Working scenarios is in On Premise but Not Working scenario in AWS Environment.

image

image

Please suggest the solution.

@robertsLando
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It's impossible for me to debug this without an error log or something else, try to open the chrome console to see what's going on

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