Twilio - failed to connect to room with error

[JiyarMahmod]

Description

hi iam pretty new to twilio and was interested in how it works so i downloaded the quickstart files from the github page and followed allong all the instructions and i have set up everything with the api keys and all and iam receving a token key in my app but when i press connect to join a room i get an error saying failed to connect to room with error and iam using the twilio console functions to generate the token with a simple code snippet.

This is the code i use to generate a token.

exports.handler = function(context, event, callback) {

const AccessToken = Twilio.jwt.AccessToken;
const VideoGrant = AccessToken.VideoGrant;

const token = new AccessToken(context.ACCOUNT_SID, context.API_KEY, context.API_SECRET, 3600);
token.identity = event.identity;

const videoGrant = new VideoGrant({room: '960710abcde'});

token.addGrant(videoGrant);

callback(null, {token: token.toJwt() });
};

this above code i use to get the token key to access the room thats named 960710abcde but still i get this error and i have printed the token inside xcode consol so iam getting the token... iam using xcode and the langugage is swift

the version of the twilio sdk is 2.4 so i guess it is the latest sence i installed it using cocoapods.

types of phones iam using is a iphone x and a iphone 7 and i have tryed it with the simulator sence i saw it was capable of that but that didnt work either i cannot even connect to the room with the first device. Even if i press connect at the same time on both phones it does not work

here is an image of the error i get:

thanks in advance.

[ceaglest]

Hey @JiyarMahmod,

What kind of NSError is being returned in [room:didFailToConnectWithError:]? (Sorry that the QS does not do a good job of logging this) Can you send us debug logs of a connection attempt which show what the failure is?

TwilioVideo.setLogLevel(.debug)

These may also include a Call SID which we can use to take a look from the server perspective. I might have @ramapal help out with diagnosing this one as well.

Best,
Chris

[JiyarMahmod]

Hi there @ceaglest!

Here is a log that is from start to end of the application. it says that i have a invalid access key but i do generate it from Twilio functions so iam not sure what it means. either way you may know the real reason behind this issue, take a look for yourself.

Thanks!

TwilioError.Logged.txt

[JiyarMahmod]

Hi there @ceaglest!

i have fixed the issue now iam not sure why but the access key was invalid when i got it from twilios consol then i tried setting upp my own local server and that didnt work because the line was not secured with https then i just went to a hosting site and uploaded my tokengenerator.php file to hosting site among with the composer and autoload files then i just tryed it and it works perfect now. atleast i get connected now hahah. thanks for your time.

[JiyarMahmod]

sence i got this working i just have one more quistion here. And iam just wondering how it is possible to automate things because now to join a room with two phones i have to go inside the tokengenerator.php file and set the identity manually and the room name to connect i tryed to add a second textfield and connected it to the tokenURL like this tokengenerator.php?identity=\(username)?roomName=\(roomName) but the room and name still stays the same it connects but it just says connected to room 960710abcde as (jiyar) even if i have changed my name to "bob" but i know the problem is in the .php file but is it possible to automate things and how? thanks @ceaglest

[ceaglest]

Hi @JiyarMahmod,

Sorry that I did not respond to your last question, did you get to the bottom of this? I usually use the python token server, but you should be able to set the identity and room name in server URL for all languages. If you're still having trouble I can take a look at the PHP server project when I get in tomorrow.

For python, and assuming localhost, I would mint a token with an identity "chris.ios" which is scoped to a room named "test".

http://127.0.0.1:5000/?identity=chris.ios&room=test

Best,
Chris

[ceaglest]

Closing this one out since the original issue was resolved. Let us know if you still need help with the token server.