opsgenie-tutorial.md

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Tutorial: Azure Active Directory integration with OpsGenie | Microsoft Docs	Learn how to configure single sign-on between Azure Active Directory and OpsGenie.	active-directory	jeevansd	CelesteDG	celested	active-directory	saas-app-tutorial	identity	tutorial	12/28/2020	jeedes

Tutorial: Azure Active Directory single sign-on (SSO) integration with OpsGenie

In this tutorial, you'll learn how to integrate OpsGenie with Azure Active Directory (Azure AD). When you integrate OpsGenie with Azure AD, you can:

• Control in Azure AD who has access to OpsGenie.
• Enable your users to be automatically signed-in to OpsGenie with their Azure AD accounts.
• Manage your accounts in one central location - the Azure portal.

Prerequisites

To get started, you need the following items:

• An Azure AD subscription. If you don't have a subscription, you can get a free account.
• OpsGenie single sign-on (SSO) enabled subscription.

Scenario description

In this tutorial, you configure and test Azure AD SSO in a test environment.

• OpsGenie supports IDP initiated SSO

Adding OpsGenie from the gallery

To configure the integration of OpsGenie into Azure AD, you need to add OpsGenie from the gallery to your list of managed SaaS apps.

1. Sign in to the Azure portal using either a work or school account, or a personal Microsoft account.
2. On the left navigation pane, select the Azure Active Directory service.
3. Navigate to Enterprise Applications and then select All Applications.
4. To add new application, select New application.
5. In the Add from the gallery section, type OpsGenie in the search box.
6. Select OpsGenie from results panel and then add the app. Wait a few seconds while the app is added to your tenant.

Configure and test Azure AD SSO for OpsGenie

Configure and test Azure AD SSO with OpsGenie using a test user called B.Simon. For SSO to work, you need to establish a link relationship between an Azure AD user and the related user in OpsGenie.

To configure and test Azure AD SSO with OpsGenie, perform the following steps:

1. Configure Azure AD SSO - to enable your users to use this feature.
   1. Create an Azure AD test user - to test Azure AD single sign-on with B.Simon.
   2. Assign the Azure AD test user - to enable B.Simon to use Azure AD single sign-on.
2. Configure OpsGenie SSO - to configure the single sign-on settings on application side.
   1. Create OpsGenie test user - to have a counterpart of B.Simon in OpsGenie that is linked to the Azure AD representation of user.
3. Test SSO - to verify whether the configuration works.

Configure Azure AD SSO

Follow these steps to enable Azure AD SSO in the Azure portal.

1. In the Azure portal, on the OpsGenie application integration page, find the Manage section and select single sign-on.

2. On the Select a single sign-on method page, select SAML.

3. On the Set up single sign-on with SAML page, click the edit/pen icon for Basic SAML Configuration to edit the settings.

   

4. On the Basic SAML Configuration section, perform the following steps:

   a. In the Identifier text box, type a URL using the following pattern: https://app.opsginie.com/auth/saml/<UNIQUEID>

   b. In the Reply URL text box, type a URL using the following pattern: https://app.opsginie.com/auth/saml?id=<UNIQUEID>

   [!NOTE] These values are not real. Update these values with the actual Identifier and Reply URL, which is explained later in this tutorial.

5. On the Set up Single Sign-On with SAML page, In the SAML Signing Certificate section, click copy button to copy App Federation Metadata Url and save it on your computer.

   

6. On the Set up OpsGenie section, copy the appropriate URL(s) based on your requirement.

   

Create an Azure AD test user

In this section, you'll create a test user in the Azure portal called B.Simon.

1. From the left pane in the Azure portal, select Azure Active Directory, select Users, and then select All users.
2. Select New user at the top of the screen.
3. In the User properties, follow these steps:
   1. In the Name field, enter B.Simon.
   2. In the User name field, enter the username@companydomain.extension. For example, B.Simon@contoso.com.
   3. Select the Show password check box, and then write down the value that's displayed in the Password box.
   4. Click Create.

Assign the Azure AD test user

In this section, you'll enable B.Simon to use Azure single sign-on by granting access to OpsGenie.

1. In the Azure portal, select Enterprise Applications, and then select All applications.

2. In the applications list, select OpsGenie.

3. In the app's overview page, find the Manage section and select Users and groups.

4. Select Add user, then select Users and groups in the Add Assignment dialog.

5. In the Users and groups dialog, select B.Simon from the Users list, then click the Select button at the bottom of the screen.

6. If you are expecting a role to be assigned to the users, you can select it from the Select a role dropdown. If no role has been set up for this app, you see "Default Access" role selected.

7. In the Add Assignment dialog, click the Assign button.

Configure OpsGenie SSO

1. To automate the configuration within OpsGenie, you need to install My Apps Secure Sign-in browser extension by clicking Install the extension.

   

2. After adding extension to the browser, click on Set up OpsGenie will direct you to the OpsGenie application. From there, provide the admin credentials to sign into OpsGenie. The browser extension will automatically configure the application for you and automate steps 3-7.

   

3. If you want to setup OpsGenie manually, in a different web browser window, sign in to your OpsGenie company site as an administrator.

4. Click Settings, and then click the Single Sign On tab.

   

5. To enable SSO, select Enabled.

   

6. In the Provider section, click the Azure Active Directory tab.

   

7. On the Azure Active Directory dialog page, perform the following steps:

   

   a. Copy the App ID URI value and paste it into Identifier (Entity ID) textbox in the Basic SAML Configuration section in the Azure portal.

   a. Copy the Reply URL value and paste it into Reply URL textbox in the Basic SAML Configuration section in the Azure portal.

   a. In the SAML 2.0 Endpoint textbox, paste Login URLvalue which you have copied from the Azure portal.

   b. In the Metadata Url: textbox, paste App Federation Metadata Url value which you have copied from the Azure portal.

   c. To enable SSO, turn on the Enable single sign-on toggle.

   d. Click Apply SSO settings.

Create OpsGenie test user

The objective of this section is to create a user called B.Simon in OpsGenie.

1. In a web browser window, sign into your OpsGenie tenant as an administrator.

2. Navigate to Users list by clicking Users in left panel.

   

3. Click Add User.

4. On the Add User dialog, perform the following steps:

   

   a. In the Email textbox, type the email address of B.Simon addressed in Azure Active Directory.

   b. In the Full Name textbox, type B.Simon.

   c. Click Save.

Note

B.Simon gets an email with instructions for setting up their profile.

Test SSO

In this section, you test your Azure AD single sign-on configuration with following options.

• Click on Test this application in Azure portal and you should be automatically signed in to the OpsGenie for which you set up the SSO

• You can use Microsoft My Apps. When you click the OpsGenie tile in the My Apps, you should be automatically signed in to the OpsGenie for which you set up the SSO. For more information about the My Apps, see Introduction to the My Apps.

Next steps

• Once you configure OpsGenie you can enforce session control, which protects exfiltration and infiltration of your organization’s sensitive data in real time. Session control extends from Conditional Access. Learn how to enforce session control with Microsoft Cloud App Security.