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Download of Models not working on iOS #463

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krilezr opened this issue Nov 10, 2023 · 4 comments
Closed
1 task done

Download of Models not working on iOS #463

krilezr opened this issue Nov 10, 2023 · 4 comments
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bug Something isn't working info needed More information is needed for action Stale

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@krilezr
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krilezr commented Nov 10, 2023

Search before asking

  • I have searched the HUB issues and found no similar bug report.

HUB Component

Export

Bug

After the model was successfully trained, it was not possible to download the custom model. The message "downloading 0%" is showing but no progress.
Later in the list it shows that the Model is Exported but cannot be used

Environment

IOS 17
Iphone 13

Minimal Reproducible Example

No response

Additional

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@krilezr krilezr added the bug Something isn't working label Nov 10, 2023
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👋 Hello @krilezr, thank you for raising an issue about Ultralytics HUB 🚀! Please visit our HUB Docs to learn more:

  • Quickstart. Start training and deploying YOLO models with HUB in seconds.
  • Datasets: Preparing and Uploading. Learn how to prepare and upload your datasets to HUB in YOLO format.
  • Projects: Creating and Managing. Group your models into projects for improved organization.
  • Models: Training and Exporting. Train YOLOv5 and YOLOv8 models on your custom datasets and export them to various formats for deployment.
  • Integrations. Explore different integration options for your trained models, such as TensorFlow, ONNX, OpenVINO, CoreML, and PaddlePaddle.
  • Ultralytics HUB App. Learn about the Ultralytics App for iOS and Android, which allows you to run models directly on your mobile device.
    • iOS. Learn about YOLO CoreML models accelerated on Apple's Neural Engine on iPhones and iPads.
    • Android. Explore TFLite acceleration on mobile devices.
  • Inference API. Understand how to use the Inference API for running your trained models in the cloud to generate predictions.

If this is a 🐛 Bug Report, please provide screenshots and steps to reproduce your problem to help us get started working on a fix.

If this is a ❓ Question, please provide as much information as possible, including dataset, model, environment details etc. so that we might provide the most helpful response.

We try to respond to all issues as promptly as possible. Thank you for your patience!

@UltralyticsAssistant
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@krilezr hello,

Thank you for reporting this issue with downloading models on iOS, and I apologize for the inconvenience you're experiencing.

To help resolve this problem, please try the following steps:

  1. Close and restart the HUB app on your device.
  2. Ensure that you have a stable internet connection. Sometimes, connectivity issues can hinder the download process.
  3. Check if there's enough storage space available on your iPhone to accommodate the model file.
  4. If the issue persists, try to download the model using another device or a computer to pinpoint if the problem is specific to your iOS environment.

If none of these steps work, please provide any error messages or screenshots that could help us understand the issue better. We'll investigate the matter further and look for a solution.

For detailed guidance, please refer to our Ultralytics HUB documentation, which might also have specific instructions and answers to common issues related to model export and download.

Please let us know the outcome after trying the suggested steps, as your feedback is valuable in improving the HUB experience for all users.

Thank you for your collaboration, and we're looking forward to helping you get the most out of Ultralytics HUB.

@kalenmike
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@krilezr Could you provide us with the model id so that we can investigate this further? You can find this in the URL.

@kalenmike kalenmike self-assigned this Nov 16, 2023
@kalenmike kalenmike added todo Further action is needed by Ultralytics info needed More information is needed for action and removed todo Further action is needed by Ultralytics labels Nov 16, 2023
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👋 Hello there! We wanted to give you a friendly reminder that this issue has not had any recent activity and may be closed soon, but don't worry - you can always reopen it if needed. If you still have any questions or concerns, please feel free to let us know how we can help.

For additional resources and information, please see the links below:

Feel free to inform us of any other issues you discover or feature requests that come to mind in the future. Pull Requests (PRs) are also always welcomed!

Thank you for your contributions to YOLO 🚀 and Vision AI ⭐

@github-actions github-actions bot added the Stale label Dec 17, 2023
@github-actions github-actions bot closed this as not planned Won't fix, can't repro, duplicate, stale Dec 28, 2023
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