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Ultrlytics HUB IOS app in IOS 18 stopped working. Is it only accessible in PRO plan? #864

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imranmu opened this issue Oct 2, 2024 · 4 comments
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app Issue related to Ultralytics HUB App documentation Improvements or additions to documentation question A HUB question that does not involve a bug

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@imranmu
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imranmu commented Oct 2, 2024

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Previously we can see models on IOS in free plan. Is it only available now in the PRO version?
I cannot see it in the Ultralytics HUB app in the free plan. It would be good to state that in documentation so people have clear expectations. I cannot see exported models in HUB in IOS 18

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@imranmu imranmu added the question A HUB question that does not involve a bug label Oct 2, 2024
@UltralyticsAssistant UltralyticsAssistant added app Issue related to Ultralytics HUB App documentation Improvements or additions to documentation labels Oct 2, 2024
@UltralyticsAssistant
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👋 Hello @imranmu, thank you for raising an issue about the Ultralytics HUB 🚀! This is an automated response, and an Ultralytics engineer will assist you shortly. In the meantime, please check out our HUB Docs for detailed information:

For licensing and plan specifics, the documentation is your best resource. However, if you suspect a bug, please provide a minimum reproducible example (MRE) including any screenshots or steps to help us diagnose the issue accurately. You can find details on how to provide an MRE here.

Thank you for your patience and collaboration in helping us improve! 🌟

@sergiuwaxmann
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@imranmu The iOS application is available to everyone for free - nothing changed.

@imranmu
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imranmu commented Oct 2, 2024

ok, thanks. But I don't see CoreML exported models and even default ones in IOS 18.1 on iPhone 15 pro and IOS 18.0 on Ipad pro (4th Generation). It seems issue with IOS 18.0. I was able to see it in IOS 17

@pderrenger
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Hello @imranmu,

Thanks for reaching out! It sounds like you're experiencing an issue with viewing CoreML models on iOS 18. Let's try a few things to resolve this:

  1. Update the App: Ensure you have the latest version of the Ultralytics iOS app. Updates often include fixes for compatibility issues.

  2. Reinstall the App: Sometimes a fresh installation can resolve unexpected behavior.

  3. Check Permissions: Verify that the app has the necessary permissions, especially for accessing storage.

  4. Report a Bug: If the issue persists, it might be a bug. Please ensure it's reproducible on the latest app version and provide any error messages or screenshots. This will help us diagnose the problem more effectively.

Feel free to share any additional details, and we'll do our best to assist you further! 😊

Thank you for your patience and support.

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Labels
app Issue related to Ultralytics HUB App documentation Improvements or additions to documentation question A HUB question that does not involve a bug
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