Cloud FAQ

1. How to configure Jot Messenger in UNA Cloud?

Jot server is automatically installed on you UNA cloud, Jot Server has the same address as you site but with 5000 port. If you decided to use it, then after installing Jot Messenger module you need to enter Jot Server address in Jot Messenger settings (Studio > Messenger). For example if your site has https://mysite.una.io URL, then you need to enter the following for the "Server URL for messenger" setting: https://mysite.una.io:5000

2. How to use own domain for my site in UNA Cloud?

Go to your DNS management page, usually it's in your registrar (where you bought the domain) then add A DNS record pointing to your UNA site IP, which can be found here on your Networks page - https://una.io/page/hosting-api-subscriptions-user.
You need to do this before changing domain in UNA interface.

If you want to use own domain for Rocket.Chat as well, then you need to add subdomain for the chat, for example you can add A DNS record for chat subdomain pointing to the same IP.

Then wait some time until your domain is resolving to the new IP (usually within 1 hour, but can take up to 48 hours), then go to your Networks page - https://una.io/page/hosting-api-subscriptions-user, edit your cloud configuration and enter your new domain for the site and optionally for the Rocket.Chat as well.