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Crash on iOS reported in Firebase Crashlytics #433

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kevin-do-zimplistic opened this issue May 24, 2024 · 5 comments
Open

Crash on iOS reported in Firebase Crashlytics #433

kevin-do-zimplistic opened this issue May 24, 2024 · 5 comments
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crash Something is crashing platform-ios Specific to iOS platform

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@kevin-do-zimplistic
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com.zimplistic.rotimaticmobile_issue_a69b75f56ea82fea6bfd1f8e84ce7ce0_crash_session_00f3e56afb344270b2264d3c0cdabb19_DNE_0_v2_stacktrace.txt

Hi, I got this crash in Firebase Crashlytics. This is not the only crash but it's the one that got the most user crashed. The crash is IntercomSDK_saveViewHierarchy and above is the crash log. Anyone have an similar issue know the solution? Thanks in advance

@daniloapr
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I got a crash too, in the version 8.0.5, Flutter 3.13.4

crashlog.txt

@jnarowski
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+1 to this

@deepak786
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Please try the latest version 9.0.6 or at least the version 8.1.4.

@deepak786 deepak786 added platform-ios Specific to iOS platform crash Something is crashing labels Jun 3, 2024
@kevin-do-zimplistic
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Please try the latest version 9.0.6 or at least the version 8.1.4.

I tried 8.1.4 and the same crash was still reported in Crashlytics. Can't try 9.0.6 because our app still have users with ios < 15

@deepak786
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From the changelog, it seems that some crashes are resolved in iOS SDK v17.

Not sure if the reported crash is resolved already or not. Could you please report the issue to Intercom support directly?

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Labels
crash Something is crashing platform-ios Specific to iOS platform
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