Sometimes call stuck with no buttons or a way to hang up

[532910]

Steps to reproduce

I'm not sure this is always-reproducible.

1. Start a voice call (to ios, but not sure)
2. Answer a call on ios
3. Hangup a call on ios -- android will show the call is ended
4. Start a new call:
   
   

What happened?

What did you expect?

What happened?

Your phone model

No response

Operating system version

Android 11

Application version and app store

The latest beta from GPlay

Homeserver

No response

Have you submitted a rageshake?

Yes

[532910]

This is a very annoying issue, as it's not trivial how to kill this activity, and phone reboot is the only way for most people.

[kittykat]

@532910 which version of Element are you using?

[532910]

Sorry for forgetting to specify it, I'm on GPlay Beta channel, thus it was the latest at the time the issue was opened.
I'll try to reproduce it as soon as v1.3.8 becomes available.

[kittykat]

There are no reliable reproduction steps, it just happens sometimes.

I got it on 1.3.8:

[ouchadam]

I'm not entirely sure why this happens yet but the screenshots are showing the call stuck in the Idle state. Element isn't actually ringing at this point.

I can add UI to hang up but will investigate a little more to try and understand why we're getting stuck

EDIT:

from the logs in the rageshake it looks like the internal jitsi media player hits a native error which causes the VOIP connection to shutdown, this is something the jitsi/webrtc sdk would need to fix (might have been fixed with #4504 1.3.9)

org.webrtc.Logging: PeerConnectionFactory: onWorkerThreadReady
org.webrtc.Logging: PeerConnectionFactory: onSignalingThreadReady
org.webrtc.Logging: PeerConnectionFactory: onNetworkThreadReady
MediaPlayerNative: trying to set audio attributes called in state 8
org.webrtc.Logging: EglRenderer: fullscreenRendererQuitting render thread.

Working logs - the renderer starts processing instead of quitting

org.webrtc.Logging: PeerConnectionFactory: onSignalingThreadReady
org.webrtc.Logging: PeerConnectionFactory: onNetworkThreadReady
org.webrtc.Logging: PeerConnectionFactory: onWorkerThreadReady
org.webrtc.Logging: SurfaceViewRenderer: fullscreenRenderer: onMeasure(). New size: 1080x2246

there might be a playback OnError handler we're missing somewhere~

[ouchadam]

(symptoms) fixed in 1.3.9