Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

unable to open file@like.mail #6031

Closed
532910 opened this issue Apr 13, 2022 · 3 comments · Fixed by #6330
Closed

unable to open file@like.mail #6031

532910 opened this issue Apr 13, 2022 · 3 comments · Fixed by #6330
Labels
O-Frequent Affects or can be seen by most users regularly or impacts most users' first experience S-Minor Impairs non-critical functionality or suitable workarounds exist T-Defect Something isn't working: bugs, crashes, hangs and other reported problems X-Cannot-Reproduce Requires reproducing X-Needs-Info This issue is blocked pending further information from the reporter

Comments

@532910
Copy link

532910 commented Apr 13, 2022

Steps to reproduce

  1. Send a file named@like.this
  2. Try to open it

Outcome

What did you expect?

file should be opened

What happened instead?

mail is opened

Your phone model

ipad mini

Operating system version

ios 15.3.1

Application version

1.8.12

Homeserver

synapse latest stable

Will you send logs?

No

@532910 532910 added the T-Defect Something isn't working: bugs, crashes, hangs and other reported problems label Apr 13, 2022
@ismailgulek ismailgulek added the S-Minor Impairs non-critical functionality or suitable workarounds exist label Apr 13, 2022
@ismailgulek ismailgulek added the O-Frequent Affects or can be seen by most users regularly or impacts most users' first experience label Apr 15, 2022
@pixlwave pixlwave added the X-Needs-Info This issue is blocked pending further information from the reporter label Jun 20, 2022
@pixlwave
Copy link
Member

Hi @532910 I'm looking for a bit more info about this issue. I have tried to re-produce by creating a text file named test@1234.txt and sending it into a room from Element on iOS and Desktop. The file sends and when I tap on it, I see a preview of the text file's contents and I can tap the share icon to open it in other apps.

Would you be able to provide more detailed steps or a video showing the issue you are seeing?

@pixlwave pixlwave added the X-Cannot-Reproduce Requires reproducing label Jun 20, 2022
@532910
Copy link
Author

532910 commented Jun 20, 2022

It's hard to record a clean screen record, so I wouldn't like to put it here. But I could share it privately with someone on the dev team.

@pixlwave
Copy link
Member

pixlwave commented Jun 22, 2022

Feel free to ping me via #element-ios:matrix.org 🙂

Conversely, if you would prefer to make a clean screen to record anyway, create a new space from the sidebar and add a single room to it for testing.

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
O-Frequent Affects or can be seen by most users regularly or impacts most users' first experience S-Minor Impairs non-critical functionality or suitable workarounds exist T-Defect Something isn't working: bugs, crashes, hangs and other reported problems X-Cannot-Reproduce Requires reproducing X-Needs-Info This issue is blocked pending further information from the reporter
Projects
None yet
Development

Successfully merging a pull request may close this issue.

3 participants