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Feature request #7

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cschultztech opened this issue Sep 28, 2016 · 0 comments
Open

Feature request #7

cschultztech opened this issue Sep 28, 2016 · 0 comments

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@cschultztech
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Rather than having the voicemail message escalate through the people on the escalation policy could we have the phone call actually hunt through the various people in an escalation policy?

eg
Call person 1 - no answer
Escalates and rings on person 2's phone
Person 3
Person 4
if no answer then loop through based on Pagerduty setting.
Once done leave voicemail.

This way much like a 911 service we could try to have a human answer.

Thanks,
Craig

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