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www.youtube.com - video or audio doesn't play #137556

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HallisCode opened this issue May 29, 2024 — with webcompat-app · 3 comments
Closed

www.youtube.com - video or audio doesn't play #137556

HallisCode opened this issue May 29, 2024 — with webcompat-app · 3 comments
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browser-firefox engine-gecko The browser uses the Gecko rendering engine os-linux Issues only happening on Linux. priority-critical status-needsinfo trend-videoplay OKR Label - video not playing or presenting graphic glitches
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@HallisCode
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URL: https://www.youtube.com/watch?v=84x4cDDgRXk

Browser / Version: Firefox 126.0
Operating System: Linux
Tested Another Browser: Yes Other

Problem type: Video or audio doesn't play
Description: The video or audio does not play
Steps to Reproduce:
i'm getting this error on fedora workstation 40 :
9:04:00 PM Isolated Web Co: [Child 82139, MediaDecoderStateMachine #2] WARNING: Decoder=7f21757b7f00 Decode error:

NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005) - mozilla::MediaResult mozilla::FFmpegDataDecoder<60>::InitDecoder(AVDictionary**): Couldn't open avcodec: file /builddir/build/BUILD/firefox-126.0/dom/media/MediaDecoderStateMachineBase.cpp:167

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@webcompat-bot webcompat-bot added this to the needstriage milestone May 29, 2024
@webcompat-bot webcompat-bot added browser-firefox priority-critical engine-gecko The browser uses the Gecko rendering engine labels May 29, 2024
@sv-calin sv-calin added the os-linux Issues only happening on Linux. label May 30, 2024
@softvision-raul-bucata
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We appreciate your report. I was not able to reproduce the issue following the steps to reproduce. I was able to play videos.

Tested with:

Browser / Version: Firefox Release 126.0 (64-bit)
Operating System: Ubuntu 22.4 LTS x64

Suggestion: Try clearing cache/data/cookies, disabling add-ons and Ad-blocker (if available) and extensions or use a clean profile, and check again? If there are any changes made to the default settings of the browser (e.g. in about:config) please revert to the default settings and try again. Also, have the required cookies been accepted for this page?

[qa_22/2024]

@softvision-raul-bucata softvision-raul-bucata added status-needsinfo trend-videoplay OKR Label - video not playing or presenting graphic glitches labels May 30, 2024
@HallisCode
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I'm worse at linux than a beginner right now. I updated the ffmpeg library as said on askubuntu and everything started working, no idea how it works, hopefully step by step I will get to understanding the problems and solutions. Thanks a lot though !

@softvision-raul-bucata
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Glad to hear that the issue has been solved .Please feel free to submit other encountered issues, as your input is highly appreciated.

[inv_22/2024]

@softvision-raul-bucata softvision-raul-bucata closed this as not planned Won't fix, can't repro, duplicate, stale May 30, 2024
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Labels
browser-firefox engine-gecko The browser uses the Gecko rendering engine os-linux Issues only happening on Linux. priority-critical status-needsinfo trend-videoplay OKR Label - video not playing or presenting graphic glitches
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