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mail.google.com - see bug description #141011

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webcompat-bot opened this issue Aug 29, 2024 · 1 comment
Closed

mail.google.com - see bug description #141011

webcompat-bot opened this issue Aug 29, 2024 · 1 comment
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browser-firefox engine-gecko The browser uses the Gecko rendering engine priority-critical trend-pageload OKR Label - page does not load (blank page, error messages received, stuck in a loading state/loop)
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@webcompat-bot
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webcompat-bot commented Aug 29, 2024

URL: https://mail.google.com/mail/

Browser / Version: Firefox 129.0
Operating System: Windows 10
Tested Another Browser: Yes Chrome

Problem type: Something else
Description: If left open it ultimately fails to function and a Google error code "Oops #1" is displayed
Steps to Reproduce:
If I open my gmail account in Firefox and leave the window open, after just a few minutes the page does not function and a Google Error message appears at the top. The page has to be closed and reopened. This happens every time Firefox is used regardless of the specific computer being used. It does NOT happen when another browser is used.

View the screenshot Screenshot
Browser Configuration
  • None

From webcompat.com with ❤️

@webcompat-bot webcompat-bot added the action-needsmoderation The moderation has not yet been completed label Aug 29, 2024
@webcompat-bot webcompat-bot added this to the needstriage milestone Aug 29, 2024
@webcompat-bot webcompat-bot added the browser-fixme This requires manual assignment for the browser name label Aug 29, 2024
@webcompat-bot webcompat-bot changed the title In the moderation queue. mail.google.com - see bug description Aug 30, 2024
@webcompat-bot webcompat-bot added browser-firefox priority-critical engine-gecko The browser uses the Gecko rendering engine and removed browser-fixme This requires manual assignment for the browser name action-needsmoderation The moderation has not yet been completed labels Aug 30, 2024
@ailioaie
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We appreciate your report but I was not able to reproduce this issue. I was able to load the page as expected. No error displayed:
Screenshot_1

Tested on:
• Browser / Version: Firefox Release 129.0.2
• Operating System: Windows 10

Suggestions:
• Clear cache/data/cookies, disable Ad-blocker (if available), or create a new profile (without syncing/importing data) and check again
• If there are any changes made to the default settings of the browser (e.g. in about:config), please revert to the default settings

[qa_35/2024]

@ailioaie ailioaie closed this as not planned Won't fix, can't repro, duplicate, stale Aug 30, 2024
@ailioaie ailioaie modified the milestones: needstriage, worksforme Aug 30, 2024
@ailioaie ailioaie added the trend-pageload OKR Label - page does not load (blank page, error messages received, stuck in a loading state/loop) label Aug 30, 2024
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Labels
browser-firefox engine-gecko The browser uses the Gecko rendering engine priority-critical trend-pageload OKR Label - page does not load (blank page, error messages received, stuck in a loading state/loop)
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