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We might want to think to improve a bit more on the messaging. Reminder we have a choice of type of issues. We improved the quality where people now select a type on problems. Then there is the Expected/Actual which is often empty.
Most of these empty bugs are coming from people on mobile. I guess typing is felt cumbersome. So maybe we do it slightly wrong for the mobile form and there is a way to make it even more user friendly. We could test a couple of scenarios.
Maybe it's a series of questions with possible choices for Actual/Expected. Or maybe the Actual/Expected is not relevant in the case of mobile. For example, I imagine, that you are on a site which looks obviously broken on mobile, but it's very rare that someone will
Go to the address bar
Select the URL and Copy
Fire another browser
Paste the URL
Check how it looks
Go back to the bug reporting form
Fill the Expected field.
I guess it's partly why we get empty bug reports.
That said on webcompat side, there might be a way to make this initial summary more editable after the fact with them being editable by the same reporter once on desktop and/or someone reviewing the bug report.
So two possible actions:
Better initial forms with guiding
Editable areas for Expected/Actual.
The text was updated successfully, but these errors were encountered:
Because of #613
We might want to think to improve a bit more on the messaging. Reminder we have a choice of type of issues. We improved the quality where people now select a type on problems. Then there is the Expected/Actual which is often empty.
Most of these empty bugs are coming from people on mobile. I guess typing is felt cumbersome. So maybe we do it slightly wrong for the mobile form and there is a way to make it even more user friendly. We could test a couple of scenarios.
Maybe it's a series of questions with possible choices for Actual/Expected. Or maybe the Actual/Expected is not relevant in the case of mobile. For example, I imagine, that you are on a site which looks obviously broken on mobile, but it's very rare that someone will
I guess it's partly why we get empty bug reports.
That said on webcompat side, there might be a way to make this initial summary more editable after the fact with them being editable by the same reporter once on desktop and/or someone reviewing the bug report.
So two possible actions:
The text was updated successfully, but these errors were encountered: