initWebSocket() close and reconnect failed

[su-chang]

11:23:41 WARN Io initWebSocket() close event[1006: ]
11:23:41 WARN Io reconnect() will reconnect after 0 s
11:23:45 INFO Bridge onEvent() type: 11087(MT_HEARTBEAT), data: {"data":{},"type":11087}
11:23:55 INFO Bridge onEvent() type: 11087(MT_HEARTBEAT), data: {"data":{},"type":11087}
11:24:05 INFO Bridge onEvent() type: 11087(MT_HEARTBEAT), data: {"data":{},"type":11087}
11:24:15 INFO Bridge onEvent() type: 11087(MT_HEARTBEAT), data: {"data":{},"type":11087}
11:24:25 INFO Bridge onEvent() type: 11087(MT_HEARTBEAT), data: {"data":{},"type":11087}
11:24:35 INFO Bridge onEvent() type: 11087(MT_HEARTBEAT), data: {"data":{},"type":11087}
11:24:45 INFO Bridge onEvent() type: 11087(MT_HEARTBEAT), data: {"data":{},"type":11087}
11:24:55 INFO Bridge onEvent() type: 11087(MT_HEARTBEAT), data: {"data":{},"type":11087}
11:25:05 INFO Bridge onEvent() type: 11087(MT_HEARTBEAT), data: {"data":{},"type":11087}
11:25:15 INFO Bridge onEvent() type: 11087(MT_HEARTBEAT), data: {"data":{},"type":11087}
11:25:25 INFO Bridge onEvent() type: 11087(MT_HEARTBEAT), data: {"data":{},"type":11087}
11:25:35 INFO Bridge onEvent() type: 11087(MT_HEARTBEAT), data: {"data":{},"type":11087}
11:25:45 INFO Bridge onEvent() type: 11087(MT_HEARTBEAT), data: {"data":{},"type":11087}
11:25:50 WARN Io initWebSocket() error event[connect ETIMEDOUT 172.67.139.224:443]
11:25:50 WARN Io initWebSocket() close event[1006: ]
11:25:50 WARN Io reconnect() will reconnect after 0 s
11:25:50 ERR wxwork Config ###########################
11:25:50 ERR wxwork Config unhandledRejection: Error: connect ETIMEDOUT 172.67.139.224:443
    at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1107:14) [object Promise]
11:25:50 ERR wxwork Config ###########################
11:25:50 ERR wxwork Config process.on(unhandledRejection) promise.catch(Error: connect ETIMEDOUT 172.67.139.224:443
    at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1107:14))

[huan]

Seems from 6 am to 11:30 am the service has some issues:

Chatie hostie online

Heroku metrics

Response time

Throughput

Update 14:15

It seems that we are still experiencing the high 5xx failure rate and 95% percentage of the request are exceed the 30 seconds idle timeout.

The good news is that the token service registering and discovering functions are available.

Will continue monitoring.