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Orders Page Critical Error #2364

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dlmdsmp555 opened this issue Jun 23, 2024 · 4 comments
Open

Orders Page Critical Error #2364

dlmdsmp555 opened this issue Jun 23, 2024 · 4 comments
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bug Something isn't working duplicate This issue or pull request already exists

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@dlmdsmp555
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Describe the Bug

Some orders missing critical data ( email, address ) and order edit page appears totally blank.
Email received stating that Paypal plugin caused error.

" WordPress has a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

In this case, WordPress caught an error with one of your plugins, WooCommerce PayPal Payments."

Screen Shot 2024-06-23 at 1 22 44 AM
Screen Shot 2024-06-23 at 1 22 56 AM

To Reproduce

  1. Go to '…'
  2. Click on '…'
  3. Scroll down to …'
  4. See error

Screenshots

Expected Behavior

Actual Behavior

Environment

  • WordPress Version
  • WooCommerce Version
  • Plugin Version
  • Browser [e.g. Chrome, Safari] and Version
  • Any other plugins installed

Additional Details

System status
<!--If applicable, paste the system status here. Please ensure you redact or remove any identifying information. -->
@lynnjat7
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another case here: 8332812-zen

@lynnjat7
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Stack trace:

Error Details
=============
An error of type E_ERROR was caused in line 484 of the file /srv/htdocs/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-api-client/src/Endpoint/OrderEndpoint.php. Error message: Uncaught WooCommerce\PayPalCommerce\ApiClient\Exception\RuntimeException: Could not retrieve order. in /srv/htdocs/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-api-client/src/Endpoint/OrderEndpoint.php:484
Stack trace:
#0 /srv/htdocs/wp-content/plugins/woocommerce-paypal-payments/api/order-functions.php(48): WooCommerce\PayPalCommerce\ApiClient\Endpoint\OrderEndpoint->order('0KL95942E593763...')
#1 /srv/htdocs/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-order-tracking/src/MetaBoxRenderer.php(96): WooCommerce\PayPalCommerce\Api\ppcp_get_paypal_order('0KL95942E593763...')
#2 /wordpress/core/6.5.4/wp-admin/includes/template.php(1456): WooCommerce\PayPalCommerce\OrderTracking\MetaBoxRenderer->render(Object(WP_Post), Array)
#3 /wordpress/core/6.5.4/wp-admin/edit-form-advanced.php(716): do_meta_boxes(Object(WP_Screen), 'side', Object(WP_Post))
#4 /wordpress/core/6.5.4/wp-admin/post.php(206): require('/wordpress/core...')
#5 {main}
  thrown

@InpsydeNiklas
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Hi @dlmdsmp555 @lynnjat7 , this issue was resolved in the latest 2.8.1-rc1 pre-release version. Please give it a try and let us know if this resolves the issue for you.
Thank you!

@InpsydeNiklas InpsydeNiklas added bug Something isn't working duplicate This issue or pull request already exists labels Jun 25, 2024
@jacobholes
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I also had the fatal error, 2.8.1-rc1 did indeed fix it for me.

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