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using the browser extension on mobile does not work #469

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BeanGreen247 opened this issue Nov 30, 2023 · 0 comments
Open

using the browser extension on mobile does not work #469

BeanGreen247 opened this issue Nov 30, 2023 · 0 comments

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@BeanGreen247
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Describe the issue you are experiencing
When using the browser extension on mobile, I use Iceraven (basically more private version of Firefox), and when I access the login to get my device synced, it says "something wen wrong"

How can the issue be reproduced?
Steps to reproduce the behavior:

  1. Get the extension from the addons page on Iceraven/Firefox mobile'
  2. Go to the main browser page/start page
  3. Press the "menu button" aka "tree-dot" button in the bottom right
  4. Go to addons
  5. A sub menu with the addons should be listed
  6. Then press on the xBrowserSync to access the setup page
  7. Continue as if you were to login to an already existing sync
  8. The error shows up when trying to sync

It knows when the login is correct, because when I tried before, it warned me that either the sync ID is wrong or the password, after typing it correctly it show the spinning wheel for syncing and then it shows the error

Screenshots
If applicable, add screenshots to help explain your problem:

Screenshot_20231130-135153

Screenshot_20231130-135200

Screenshot_20231130-135238

Application log
Please include the logs from the affected clients:

Tried to get the log, but it wont let me download it, I am guessing that what I am doing is not an intended use case but a viable one if working.

Log entries
Download the Application log from the Settings panel and paste the contents here.
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