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Fonts: Text elements are not displaying on Player after all fonts are removed from CMS #3540

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ifarzana opened this issue Oct 31, 2024 · 1 comment
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@ifarzana
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ifarzana commented Oct 31, 2024

CMS Version: 4.1.1
Player Version: DSCS95

After deleting all fonts from the CMS, any scheduled layouts using a font in text elements fail to display on the player. This issue affects content visibility, as the text does not fall back to a default font on the player.

Steps to Reproduce:

  • Schedule a layout with text elements formatted in a specific font (e.g., Dancing Script Regular).
  • Verify that the layout displays as expected on the player.
  • Remove all fonts from the CMS.
  • Observe the player to check if the text elements are still visible.

Current Behaviour:
Text elements do not display on the player after the font is removed from the CMS, resulting in empty area on the layout.

Expected Behaviour:
Text elements should still display on the player even if the assigned font has been removed from the CMS. Ideally, the player should apply a default or fallback font to maintain content visibility.

@ifarzana ifarzana added the bug label Oct 31, 2024
@dasgarner dasgarner self-assigned this Nov 11, 2024
@dasgarner dasgarner assigned PeterMis and unassigned dasgarner Nov 25, 2024
@dasgarner dasgarner added this to the 4.1.3 milestone Nov 25, 2024
@PeterMis
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PeterMis commented Dec 5, 2024

I was unable to re-create this issue locally.

After removing all fonts from the CMS, the fonts.css file is empty, but still downloaded by the Players.
Tested on Android and Windows, in both cases the Player uses default font to show the text elements on the Layout.

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